none
Undo Outlook OCT/PRF customisation RRS feed

  • Question

  • Hi All,

    I've already deployed Office 2010 with OCT customisations that applied settings from a PRF file to point new Outlook profiles to a certain Exchange 2007 server.  I've now migrated to Exchange 2010 and decided that I'd like to use the 'Automatically configure profile based on Active Directory Primary SMTP address' group policy in conjuntion with AutoDiscover to setup Outlook for my users and forego any profile settings using OCT or PRF files.  This will make it easier moving to new Exchange servers in future as I won't have to update or change my Office deployments.

    For fresh installations I've already updated my Office OCT MSP patch to remove the PRF stuff and this is working well.  The problem is with existing Office installations.  Does anyone know of a way I can remove customised PRF settings on an existing install?  What I'd like to do is basically have Outlook revert back to default behaviour and show the Startup Wizard - which itself will be suppressed by the GPO setting.

    Many thanks in advance,

    Ross

    UPDATE: I think I may have made some progress.  The registry key 'HKLM\SOFTWARE\Microsoft\Office\14.0\User Settings\{9FC073AA-879E-4355-9979-A14539394FE1}\Create' seems to reference the PRF file included in the deployemnt. I think these settings are applied to the users' profile when they launch Outlook for the first time.  I'm just checking to see what happens when this key is removed.


    • Edited by Ross Aveling Wednesday, January 30, 2013 11:30 AM
    Wednesday, January 30, 2013 10:08 AM

Answers

  • Okay, in my case the key 'HKLM\SOFTWARE\Microsoft\Office\14.0\User Settings\{9FC073AA-879E-4355-9979-A14539394FE1}\Create\Software\Microsoft\Office\14.0\Outlook\Setup\ImportPRF' referenced the PRF file.  Removing the entire '{9FC073AA-879E-4355-9979-A14539394FE1}' branch does indeed show the Startup Wizard for users running Outlook for the first time.

    The GUID used for the key is random so if you have a few relating to a PRF file present (you have imported more than one PRF) then all will need to be removed.  When scripting you will have to walk through each GUID and check for the existence of ImportPRF to be sure or otherwise already be aware of the GUIDs involved.

    Hope this helps someone.


    • Marked as answer by Ross Aveling Wednesday, January 30, 2013 12:28 PM
    • Edited by Ross Aveling Wednesday, January 30, 2013 12:28 PM
    Wednesday, January 30, 2013 12:27 PM

All replies

  • Okay, in my case the key 'HKLM\SOFTWARE\Microsoft\Office\14.0\User Settings\{9FC073AA-879E-4355-9979-A14539394FE1}\Create\Software\Microsoft\Office\14.0\Outlook\Setup\ImportPRF' referenced the PRF file.  Removing the entire '{9FC073AA-879E-4355-9979-A14539394FE1}' branch does indeed show the Startup Wizard for users running Outlook for the first time.

    The GUID used for the key is random so if you have a few relating to a PRF file present (you have imported more than one PRF) then all will need to be removed.  When scripting you will have to walk through each GUID and check for the existence of ImportPRF to be sure or otherwise already be aware of the GUIDs involved.

    Hope this helps someone.


    • Marked as answer by Ross Aveling Wednesday, January 30, 2013 12:28 PM
    • Edited by Ross Aveling Wednesday, January 30, 2013 12:28 PM
    Wednesday, January 30, 2013 12:27 PM
  • Thank you for sharing your solutions and experience here. It will be very beneficial for other community members who have similar questions.

    Cheers,
    Tony Chen
    Forum Support
    ________________________________________
    Come back and mark the replies as answers if they help and unmark them if they provide no help.
    If you have any feedback on our support, please contact tnmff@microsoft.com.

    Thursday, January 31, 2013 2:00 AM