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stop pop up Office "lets get started" RRS feed

  • Question

  • Office Pop Up "Let's Get Started"

    How do I stop this pop up?

    Friday, September 29, 2017 1:39 PM

All replies

  • Hi,

    Which version of Microsoft Office are you using? If you are using a Volume License copy of Office 2016, you may try the following workaround and see whether this issue continues:

    (Important Serious problems might occur if you modify the registry incorrectly. Therefore, make sure that you follow these steps carefully. For added protection, back up the registry before you modify it.)

    To resolve this problem, export the following registry keys and delete from computer.  

    1. Close activation screen.
    2. On the Start menu, click Run.
    3. Type regedit, and then press Enter.
    4. Select the following key in the registry. HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\Microsoft\Office\16.0\Common\OEM
    5. Right click the OEM value and click File>Export.
    6. Save the key
    7. Once the key is backed-up, click on Edit>Delete
    8. Repeat steps 4-7 with following key HKEY_LOCAL_MACHINE\SOFTWARE\Microsoft\Office\16.0\Common\OEM Exit Registry Editor 

    See the following article for more information:

    https://support.microsoft.com/en-us/help/3170450/repeated-activation-prompts-occur-after-installing-volume-license-vers

    Hope this helps.

    Regards,

    Steve Fan


    Please remember to mark the replies as answers if they helped.

    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    • Proposed as answer by Steve Fan Friday, October 6, 2017 8:59 AM
    Monday, October 2, 2017 3:11 AM
  • Hi, I have this problem but my registry seems different:
    there is no OEM folder under Common, only FileIO, Filter and InstallRoot.
    Is there another fix or have I missed something?
    thanks


    Saturday, April 20, 2019 9:22 AM
  • In the search box write "regedit" then open registry editor and follow this location.....

    HKEY_LOCAL_MACHIN/SOFTWARE/Microsoft/Office/16.0/Common
    Delete OEM file
    HKEY_LOCAL_MACHIN/SOFTWARE/WOW6432Node/Microsoft/Office/16.0/Common
    Delete OEM file

    You can follow this link.... https://www.youtube.com/watch?v=2C2_MVhHqKw

    • Proposed as answer by mstrukelj Thursday, November 28, 2019 8:48 AM
    Saturday, May 11, 2019 5:33 AM
  • Hi, 

    Thanks for sharing.

    It's work perfectly. 

    Thanks a lot.

    Regards.

    Tuesday, June 23, 2020 3:42 AM