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Lync Click to Dial with MS Access RRS feed

  • Question

  • Is there a way of using click to dial function in Lync 2013 with a Microsoft access database? We have a customer and contact database with with phone information that would be very handy to click and have Lync dial the number automatically. Is there an add-in or library that Lync would need to talk to Access? As it’s an MS product and not a completely separate 3rd party application, I thought it should be relatively easy with a bit of coding but I’m not exactly sure what it needs.

    Monday, March 30, 2015 9:47 AM

Answers

  • You may have to look into customized Lync solutions (Lync SDK, UCMA, etc.) to interface with various data sources where ODBC connectivity or similar options exist to link databases or the like .

    Thanks / rgds,

    Monday, March 30, 2015 11:54 AM
    Moderator

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