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When Vision installed in machine SP desinger got effected RRS feed

  • Question

  • Error: 

    Below is the Response form user on first email: 

    I have SharePoint Designer 2013, whenever I open the software a pop up shows up: says:
    "By Clicking Accept you agree to the Microsoft Office License Agreement" Please see attached image
     
    When Clicking Accept, the software automatically close and do nothing. 
     
    Already reinstalled and restarted workstation, but still the same issue

    I addressed the user as below after troubleshooting :

    Please do as below:

    1. First please find out which MS office version.

    If MS Office is 32 bitàinstall 32 bit designer

    If MS office is 64 bità install 64 bit designer

    1. And uninstall SP designer from control panel before you staring installing SP designer again. Navigate to control panel->Uninstall a program->Uninstall SharePoint designer from here.  And begin installing from scratch
    2. When there is existing 32 bit designer it will not allow 64 bit designer.
    3. Please make sure all the SP version designer belongs to same bits (2007 ,10 and 13 should be either 32 bit   or 64 bit as per the MS Office version.

    Below is the response from the user on last email:

    I successfully installed and run the SharePoint Designer 2013 before without any issue.

    When I installed the visio, this happened.


    • Edited by SravanC Friday, June 7, 2019 10:33 AM
    Friday, June 7, 2019 10:31 AM

Answers

  • Hi,

    It seems to be the End User License Agreement(EULA) dialog box when Office applications first run. Generally, you can hold Shift and right click an Office application. Choose run as administrator and accept the license once more.

    You can also follow the method below:

    1.Log on to the computer by using an Administrator user account.

    2.Open Registry Editor, locate and then right-click the following registry subkey as appropriate. For the 2013 Microsoft Office suites (on 64-bit versions of Windows): HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\15.0

    3.Click Permissions. 

    4.Click Users (Computer_name\Users), and then click to select the Allow check box for the Full Control permission.

     

    5.Click OK, and then quit Registry Editor.

    6.Start an Office program, and then accept the End User License Agreement.

    7.Repeat steps 2 through 3, and then remove the Full Control permission that you gave to Users (Computer_name\Users) in step 4. To do this, locate Users (Computer_name\Users), and then click to clear the Allow check box for the Full Control permission.

    8.Click OK, and then exit Registry Editor.

    If the issue persists, you can try adding all the below recommended keys to the registry to check if it works:

    For Office 2013 or Visio/Project 2013:

    [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\General]
    "shownfirstrunoptin"=dword:00000001
    
    [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\FirstRun]
    "BootedRTM"=dword:00000001
    
    [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Registration]
    "AcceptAllEulas"=dword:00000001


    If you are using domain environment, you can open Group Policy Editor, load Office 2013 Administrative Template files. Go to User Settings --> Administrative Templates --> Office 2013 --> Privacy --> Trust Center --> "Disable opt-in wizard on first run" was set to disabled.

    If you have any updates, feel free to post back to let us know.

    Best Regards,

    Herb


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.

    Monday, June 10, 2019 2:38 AM
    Moderator

All replies

  • Hi,

    It seems to be the End User License Agreement(EULA) dialog box when Office applications first run. Generally, you can hold Shift and right click an Office application. Choose run as administrator and accept the license once more.

    You can also follow the method below:

    1.Log on to the computer by using an Administrator user account.

    2.Open Registry Editor, locate and then right-click the following registry subkey as appropriate. For the 2013 Microsoft Office suites (on 64-bit versions of Windows): HKEY_LOCAL_MACHINE\Software\Wow6432Node\Microsoft\Office\15.0

    3.Click Permissions. 

    4.Click Users (Computer_name\Users), and then click to select the Allow check box for the Full Control permission.

     

    5.Click OK, and then quit Registry Editor.

    6.Start an Office program, and then accept the End User License Agreement.

    7.Repeat steps 2 through 3, and then remove the Full Control permission that you gave to Users (Computer_name\Users) in step 4. To do this, locate Users (Computer_name\Users), and then click to clear the Allow check box for the Full Control permission.

    8.Click OK, and then exit Registry Editor.

    If the issue persists, you can try adding all the below recommended keys to the registry to check if it works:

    For Office 2013 or Visio/Project 2013:

    [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Common\General]
    "shownfirstrunoptin"=dword:00000001
    
    [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\FirstRun]
    "BootedRTM"=dword:00000001
    
    [HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Registration]
    "AcceptAllEulas"=dword:00000001


    If you are using domain environment, you can open Group Policy Editor, load Office 2013 Administrative Template files. Go to User Settings --> Administrative Templates --> Office 2013 --> Privacy --> Trust Center --> "Disable opt-in wizard on first run" was set to disabled.

    If you have any updates, feel free to post back to let us know.

    Best Regards,

    Herb


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.

    Monday, June 10, 2019 2:38 AM
    Moderator
  • Hi,

    I am checking the status of this issue. Do you have any update for it?

    If my reply is helpful to this question, please remember to mark it as answer. Your action would be helpful to other users who encounter the same issue and read this thread. Thanks for your understanding.

    Anything unclear or any questions, feel free to post them back to let us know. I will be glad to follow up and help you.

    Best Regards,

    Herb


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.


    Thursday, June 13, 2019 8:56 AM
    Moderator
  • Still user is working on rebuilding new machine
    Friday, June 14, 2019 3:38 AM
  • Hi,

    Any update here? Have you resolved the issue? I'm looking forward to your response. If you have anything that you want to share, feel free to post back to tell us. I will be glad to follow up to help you.

    Best Regards,

    Herb


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.

    Wednesday, June 19, 2019 9:48 AM
    Moderator
  • Hi,

    This thread has been around for a long time. Please remember to mark the replies as answers if they helped. Your action would be helpful to other users who encounter the same issue and read this thread. 

    Thank you for understanding! 

    Herb


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.


    Friday, July 5, 2019 1:10 AM
    Moderator