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office 2010 - this copy of microsoft office is not activated error code 0xc004f074

    Question

  • i have a domain user withe WIN7 64-bit

     who installed office 2010 home and office

    and getting an error when opening any office program:

     this copy of microsoft office is not activated error code 0xc004f074

    there is a choice to "change product key" but it give an error:

    "The setup controller has encountered a problem during install

    .  Please review the log files for further information on the error."

    in control panel i managed to enter the product key again but he keep getting the message about activation

     

    what else can we do before uninstall and re-install?

    Wednesday, October 05, 2011 11:33 AM

Answers

  • What about the log files (as mentioned in the error message)? Were you able to find something useful there?
         
    Is this volume activation by the way? The only related KB articles I could find are the following:
        
    How to troubleshoot Volume Activation error codes on Windows 7, Windows Server 2008 and Windows Vista-based computers
        
    When trying to activate you get 0xC004F074 with description "The Key Management Server (KMS) is unavailable"

    Stefan Blom, Microsoft Word MVP

    Sunday, October 09, 2011 12:48 PM

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