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Lync conversation history folder is not creating in outllook RRS feed

  • Question

  • Hi,

    Lync conversation history folder is not create after installing the lync  client.

    Lync and outlook version :-

    Lync 2010 client

    Outlook 2013

    Thanks

    Monday, February 9, 2015 6:07 AM

Answers

  • Hi,

    Did you solve the issue with the help of the people provided above?

    Did the issue happen only for you or for multiple users?

    If the issue persists, on Lync 2013 client, Option—Personal—Personal information manager: make sure you choose the “Microsoft Exchange or Microsoft Outlook”.

    Best Regards,
    Eason Huang


    Eason Huang
    TechNet Community Support

    Tuesday, February 10, 2015 3:02 AM
    Moderator
  • Check the EWS availability with the Exchange Server. This could be due to connection issues with the EWS. You can test it by accessing the https://autodiscover.domain.com/ews/exchange.asmx and you should get an XML file open up in the bowser. Also, you can check it in the configuration information by right click on the Lync client at the notification area while holding the CTRL key

    http://thamaraw.com

    Monday, February 9, 2015 6:39 AM
  • Test E-mail AutoConfiguration
    in Outlook 201x is another way to check Autodiscover functionality.

    Thanks / rgds,


    TechNet/MSDN Forum Moderator - http://www.leedesmond.com

    Monday, February 9, 2015 10:17 AM
    Moderator
  • If everything looks okay, check if the user has more than 1000 folders in his exchange mailbox. EWS default search setting are 1000 folder max.!

    regards Holger Technical Specialist UC


    Monday, February 9, 2015 11:02 AM

All replies

  • Check the EWS availability with the Exchange Server. This could be due to connection issues with the EWS. You can test it by accessing the https://autodiscover.domain.com/ews/exchange.asmx and you should get an XML file open up in the bowser. Also, you can check it in the configuration information by right click on the Lync client at the notification area while holding the CTRL key

    http://thamaraw.com

    Monday, February 9, 2015 6:39 AM
  • Test E-mail AutoConfiguration
    in Outlook 201x is another way to check Autodiscover functionality.

    Thanks / rgds,


    TechNet/MSDN Forum Moderator - http://www.leedesmond.com

    Monday, February 9, 2015 10:17 AM
    Moderator
  • If everything looks okay, check if the user has more than 1000 folders in his exchange mailbox. EWS default search setting are 1000 folder max.!

    regards Holger Technical Specialist UC


    Monday, February 9, 2015 11:02 AM
  • Hi,

    Did you solve the issue with the help of the people provided above?

    Did the issue happen only for you or for multiple users?

    If the issue persists, on Lync 2013 client, Option—Personal—Personal information manager: make sure you choose the “Microsoft Exchange or Microsoft Outlook”.

    Best Regards,
    Eason Huang


    Eason Huang
    TechNet Community Support

    Tuesday, February 10, 2015 3:02 AM
    Moderator
  • Have you checked after upgrading your Lync Client to Lync 2013 from Lync 2010

    Whenever you see a helpful reply, click on Vote As Helpful & click on Mark As Answer if a post answers your question.

    Tuesday, February 10, 2015 6:14 AM