Visio 2013 broke Windows Search


  • After installing Visio Professional 2013, can No longer open Windows Search email results,
    either double or right clicking, screenshot below.

    Message icon also changed from gold to blue, even though the 2013 version of Outlook is Not installed.

    Any ideas how to fix this without uninstalling Visio?

    Using following with latest updates:
    - Microsoft Visio 2013 (15.0.4420.1017) MSO (15.0.4454.1002) 32-bit
    - Windows 7 Ultimate SP1 64-bit.
    - Outlook 2010 SP1.

    Troubleshooting steps taken:
    - Ran "Find and fix problems with Windows Search" Troubleshooter, no issues found.
    - In "Windows Features" turned Windows Search off, restarted, then back on, index took while to rebuild.


    Thursday, January 10, 2013 2:06 AM

All replies

  • As an interim measure, ran "System Restore" to restore system to a pre Visio installation state, Windows Search now works again as normal, however no Visio 2013.

    Monday, January 14, 2013 5:50 AM
  • I installed Office 2013 and now ,y windows search for outlook is missing!!!!

    Does anyone know how to fix this?

    Friday, January 25, 2013 1:07 PM
  • MS took it out (or depreciated it) and you must search from within Outlook. There is a MS Technote article on it.

    OK, so help me here.... I get it, MS decided NOT to allow searching.

    Hasn't Google taken over the world (so to say) by allowing SEARCHING?

    Why would MS take it out?

    I have a multiple mailbox outlook (6 to be exact) so have 6 different pst files (all POP). How in the world can I search for things one at a time?

    Please MS, rethink your search strategy before people like Google take it all away from you again (remember google desktop search).

    Friday, January 25, 2013 2:01 PM
  • Friday, January 25, 2013 2:03 PM
  • This, is simply, ridiculous.  I have never understood the wisdom of removing features in windows that many users rely on by microsoft.  They must be on a mission to really P$$$ off their customers.
    Wednesday, February 06, 2013 5:42 PM
  • I just ran into the same problem.  I was aware that starting with Office 2013 and Windows 8, Microsoft removed the ability to index/search Outlook from Windows Search, which is precisely why I still run Windows 7 and Outlook 2010.  Unfortunately, I did not realize that by installing Visio 2013 that I would break this functionality.  Now I'm going to have to rollback and install an earlier version of Visio. I'm hoping that maybe Microsoft will change their mind on this feature and add Outlook search back into the Windows Search in a future version of Windows and Office.  This is something I use ALL the time.

    David A. Bermingham, MVP, Senior Technical Evangelist, SIOS Technology Corp

    Thursday, December 05, 2013 7:55 PM
  • I had the same problem after installing Visio 2013 on an installation of Office 2010 in Windows 7. Doing a "Repair" of Office 2010 solved the problem. From the Control Panel->Programs and Features. Select Office, pick Change and then "Repair" is one of the options.

    See KB2823902

    Tuesday, February 03, 2015 7:11 PM