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Outlook 2010 Duplicate Attachments IMAPI RRS feed

  • Question

  • Dear,

    I'm using Office Home and Business 2010.

    I often receive email with duplicate attachments. How can I solve?

    My email: minhhung8712@gmail.com/minhhung8712@hotmail.com

    Thank you!


    Monday, January 27, 2014 6:43 AM

Answers

  • Hi,

    It may be the mail scanner that caused the attachments duplicate issue, please disable your the Anti-virus and especially the mail-scanner module to check the result.

    In some way, it may be caused by a corrupted profile, we may create a new one to verify that:

    http://support.microsoft.com/kb/829918/en-us

    You can also check if the "not responding" issue persists with the new profile.

    Regards,

    Melon Chen
    TechNet Community Support

    Tuesday, January 28, 2014 3:06 AM

All replies

  • Dear,

    I'm using Office Home and Business 2010. Outlook often "not responding" while I'm using it. I reinstalled it many times but it's still happen. What can I do ?

    Thank you!

    Monday, January 27, 2014 6:47 AM
  • Hi,

    It may be the mail scanner that caused the attachments duplicate issue, please disable your the Anti-virus and especially the mail-scanner module to check the result.

    In some way, it may be caused by a corrupted profile, we may create a new one to verify that:

    http://support.microsoft.com/kb/829918/en-us

    You can also check if the "not responding" issue persists with the new profile.

    Regards,

    Melon Chen
    TechNet Community Support

    Tuesday, January 28, 2014 3:06 AM