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Outlook message: outlook.pst cannot be found RRS feed

  • Question

  • has anyone recieved this message and been able to correct it?   Outlook.pst cannot be found

    Thanks for any helpful response

    Monday, September 24, 2012 7:29 PM

Answers

  • PST is a data file which stored your mail, contacts, calendar etc. The error means Outlook cannot find the pst your previous used. The might be caused by two reason commonly:

    1. You've changed PST file somehow, please locate your pst file and re-open it via Outlook. (In Outlook, File > Open > Open Outlook data file)

    2. You've got the PST file but it had been corrupted. Try to fix it through SCANPST tool. This is a official link which may help you. http://support.microsoft.com/kb/287497

    Hope this helps.

    Thanks.

    Tony Chen

    TechNet Community Support

    • Marked as answer by Tony Chen CHN Friday, September 28, 2012 6:40 AM
    Tuesday, September 25, 2012 10:18 AM

All replies

  • PST is a data file which stored your mail, contacts, calendar etc. The error means Outlook cannot find the pst your previous used. The might be caused by two reason commonly:

    1. You've changed PST file somehow, please locate your pst file and re-open it via Outlook. (In Outlook, File > Open > Open Outlook data file)

    2. You've got the PST file but it had been corrupted. Try to fix it through SCANPST tool. This is a official link which may help you. http://support.microsoft.com/kb/287497

    Hope this helps.

    Thanks.

    Tony Chen

    TechNet Community Support

    • Marked as answer by Tony Chen CHN Friday, September 28, 2012 6:40 AM
    Tuesday, September 25, 2012 10:18 AM
  • has anyone recieved this message and been able to correct it?   Outlook.pst cannot be found

    Thanks for any helpful response

    There are three option to fix this issue:

    Re-locate your Outlook .pst file

    If it is located on Server - visit this: support.microsoft.com/kb/297019

    If it is corrupted - visit here: http://www.pstmerge.com/outlook-pst-cannot-be-found-error.html

    Hope, It will be helpful for you :)

    Friday, June 28, 2013 11:50 AM
  • There are three option to fix this issue:

    Re-locate your Outlook .pst file

    If it is located on Server - visit this: support.microsoft.com/kb/297019

    If it is corrupted - visit here: http://www.pstmerge.com/outlook-pst-cannot-be-found-error.html

    Hope, It will be helpful for you :)

    Correct tool for this issue Outlook.pst cannot be found

    Thursday, July 31, 2014 9:54 AM
  • It is very easy to remove this message you can create a new pst file or repair the pst file with inbox repair tool to remove this error. Here are the some reasons and steps to remove this error http://www.filerepairtools.com/tips/resolve-outlook-pst-cannot-be-found-error/
    Wednesday, June 1, 2016 8:22 AM
  • Hi there,

    i had the same error too. I deleted the file by mistake, but i had another file called archive.pst in the same location. probably you have it too.

    My file was in C:\Users\youruser\AppData\Local\Microsoft\Outlook

    When I opened Outlook and it gave me that error i browsed for the file I mentioned above and it opened. But i had to configure my account again.

    hopefully this helps

    Monday, November 7, 2016 4:36 AM