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Lync: Cannot sign in to HTC Mozart 7 Windows Phone RRS feed

  • Question

  • Hi,

    we Cannot sign in to lync mobile in HTC Mozart 7 Windows Phone


    Certificates are Okay
    manually enter autodiscover url but still cant sign in

    Error:

    Cannot sign in because the server is temporarily unavailable

    Ping to server is okay

    Lync on Android and Apple mobile device s are okay in signing in


    Ay known issue?

    tnx




    • Edited by MGerio Tuesday, March 5, 2013 12:51 AM
    Tuesday, March 5, 2013 12:42 AM

Answers

  • Hi,

    You can try to collect lync log on Windows Phone for further troubleshooting.

    http://blog.ucmadeeasy.com/2011/12/13/how-to-lync-mobile-diagnostic-logs/

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


    Kent Huang
    TechNet Community Support

    • Proposed as answer by Kent-Huang Tuesday, March 19, 2013 9:07 AM
    • Marked as answer by Kent-Huang Wednesday, March 27, 2013 2:08 AM
    Wednesday, March 6, 2013 5:35 AM