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Powerpoint presentation in Lync 2013 Desktop Client shows too small

    Question

  • I have a new issue with my 2013 setup.

    When I start a conference and share a powerpoint presentation with the OWA server. The presentation itself shows as a small picture in the window.

    Screenshot:

    Anyone had this?

    The client is 15.0.4481.1000. Lync is with CU1.

    OWA was without the march update, but same issue with the update.

    And it was working before. Don't know if the Lync Client Update or the Server update created the issue.

    The presentation itself works. I can click forward backward etc. I can make the window bigger but not the presentation, I can't make the window smalles as in the screenshot.

    I tried on another client, same issue.

    And when I join the conference with the web conference client the presentation is shown as expected.

    Wednesday, March 20, 2013 8:22 AM

Answers

  • Resolved this problem.

    After deinstalling Lync 2013 - update KB2760512. The Lync Client is showing presentations in big pictrues again.

    Works on x64 and x86 windows systems.

    Please let me know if it works for you as well.

    Regards Ben

    • Marked as answer by Sven Bürger Thursday, March 28, 2013 6:09 PM
    Thursday, March 28, 2013 4:31 PM

All replies

  • Same on older Client 15.0.4454.1506
    Wednesday, March 20, 2013 8:39 AM
  • I tried to create a new powerpoint in office 2013. No luck.

    I can draw on the window but only for some pixels (see screenshot).

    Wednesday, March 20, 2013 8:44 AM
  • Hi,

    Have you tried it from other computer? Does this happen for desktop sharing or other application sharing?


    Kent Huang
    TechNet Community Support

    Thursday, March 21, 2013 5:25 AM
  • Yes I tried 3 computers with Win7 and Win8; Office 2010 and Office 2013, two Lync 2013 Client versions, different powerpoint files.

    Application sharing works fine.

    Thursday, March 21, 2013 7:16 AM
  • HI, i have same Problem here, all works fine, no Problem in eventlogs with Office web apps, but presentation Shows PowerPoint only as small thumbprint..

    Hypocrit

    Wednesday, March 27, 2013 2:23 PM
  • I tried to reproduce the issue in my lab, but it does still work there.

    I updated all systems, the client, the servers, still no luck, it works in the lab but not in production.

    Thursday, March 28, 2013 2:33 PM
  • Resolved this problem.

    After deinstalling Lync 2013 - update KB2760512. The Lync Client is showing presentations in big pictrues again.

    Works on x64 and x86 windows systems.

    Please let me know if it works for you as well.

    Regards Ben

    • Marked as answer by Sven Bürger Thursday, March 28, 2013 6:09 PM
    Thursday, March 28, 2013 4:31 PM
  • Resolved this problem.

    After deinstalling Lync 2013 - update KB2760512. The Lync Client is showing presentations in big pictrues again.

    Works on x64 and x86 windows systems.

    Please let me know if it works for you as well.

    Regards Ben

    Yes this, fixes the problem here too.

    Thursday, March 28, 2013 6:09 PM
  • Thanks to Ben..

    yes deinstalling this fix solves the Problem..


    Hypocrit

    Tuesday, April 2, 2013 6:51 AM
  • New Update KB2768004 http://support.microsoft.com/kb/2768004?wa=wsignin1.0 still have this problem here. :/
    Thursday, May 16, 2013 11:21 AM
  • ..yes I can confirm it, new LYNC-Client Update comes with same error...

    Hypocrit

    Thursday, May 16, 2013 11:24 AM
  • Fixed for me in CU2 (KB2817465 v15.0.4517.104)
    Wednesday, July 10, 2013 11:51 AM
  • Fixed with lync 2013 client update 09.07.2013 and lync 2013 cu2..

    Hypocrit

    Wednesday, July 10, 2013 12:35 PM