Office 2016 Pro Plus will not install RRS feed

  • Question

  • I am unable to install Office 2016 Pro Plus on my computer.  This is NOT an Offcie365 account.  The software is part of my ActionPack subscription from Microsoft.

    When installing the installer gets 75% done and then I receive an error message

    Install fails with error code 30175-11 (21). 

    I have looked up all help with the above error code and gone through all the recommended procedures to install.

    I have performed the steps to uninstall Office using o15-ctrremove.diagcab and reinstalled, I have uninstalled ALL Office products, tried using clean boot, turned off all virus protection and firewall.  Did a manual uninstall of Office and nothing I do will allow me to install.  Ran SFC /verify and it came up clean.  All updates are installed.  Tried installing at different physical locations thinking it might be a network/Internet issue, tried WiFi and Ethernet but still no joy

    The installer file is not corrupt as I just installed on a separate computer

    Need help

    Thanks in advance

    Bret Snipes

    Friday, February 16, 2018 5:00 PM

All replies