Retention Policy Recurrence Not Working RRS feed

  • Question

  • I have created a Retention Policy which starts a workflow (see below).  The workflow starts a Task Process to remind the owner to review a document and then decide whether it needs to be deleted or kept.  If they choose to delete the document, it gets deleted automatically by the workflow.  If they choose to keep the document, I would like the process to re-start after, for example, a year.  I have set the Recurrence to 2 days for testing but it never re-starts.  Any suggestions please?

    J Sykes

    Wednesday, November 12, 2014 11:45 AM

All replies

  • Hi,

    In screen, it shows previous version of workflow is attached. Not sure if this is the case , but can you please attach the latest copy of workflow in retention policy?


    Avni Bhatt

    If this helped you resolve your issue, please mark it Answered

    Wednesday, November 12, 2014 12:02 PM
  • Is the latest version of the workflow the one with no previous version date and time in brackets?

    Just so I fully understand...... does this mean that every time I make a change to my workflow and publish it, I have to change my Retention Policy to use the latest version of the workflow??? 

    Thank you

    J Sykes

    Wednesday, November 12, 2014 12:08 PM