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Excel 2010 workbook crashing Excel 2013 RRS feed

  • Question

  • We have someone who created a workbook in Excel 2010 and when we open it in Excel 2013 it will crash. You can open the doc and look at it, but once you start trying to do anything in it, after a random time period, it will crash. Also if you try to resave the document it will crash every time, no matter how long you've been in the doc.

    Is there any way we can track down what in the doc might be causing this? I've tried it on several different systems with excel 2013, a few of which have SP1 installed already and it does the same thing. Any suggestions?

    Friday, March 21, 2014 1:43 PM

Answers

  • Hi Jcasteel,

    Could you please give us more information about this workbook?
    Any Macros or formulas in this file? Does this file have any links to other files? Try to move VBA code or links manually to narrow down this issue(You can change this workbook in excel 2010). If it contains multiple worksheets ,open them separately to address this issue.
    In addition, have you ever try the general methods? e.g.
    1.Open the workbook using the 'open and repair' feature(Start Excel->On the File menu-> click Open->In the Open dialog box, select the file that you want to open->Click the arrow on the Open button, and then click Open and Repair )
    2.Start excel in Safe Mode(Press and hold the CTRL key, and then click the name of the Microsoft Office program that you want to run)

    Also if it is convenient for you, you can share your workbook with us .

    Wind Zhang
    TechNet Community Support

    Monday, March 24, 2014 8:23 AM
    Moderator

All replies

  • Hi Jcasteel,

    Could you please give us more information about this workbook?
    Any Macros or formulas in this file? Does this file have any links to other files? Try to move VBA code or links manually to narrow down this issue(You can change this workbook in excel 2010). If it contains multiple worksheets ,open them separately to address this issue.
    In addition, have you ever try the general methods? e.g.
    1.Open the workbook using the 'open and repair' feature(Start Excel->On the File menu-> click Open->In the Open dialog box, select the file that you want to open->Click the arrow on the Open button, and then click Open and Repair )
    2.Start excel in Safe Mode(Press and hold the CTRL key, and then click the name of the Microsoft Office program that you want to run)

    Also if it is convenient for you, you can share your workbook with us .

    Wind Zhang
    TechNet Community Support

    Monday, March 24, 2014 8:23 AM
    Moderator
  • How about the issue now, is it solved?
    let us know if you have any additional questions or concerns.

    Best Regards,
    Wind

    Friday, March 28, 2014 1:24 AM
    Moderator