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outlook 2010 trying to connect exchange 2010 RRS feed

  • Question

  • Hi

    We have one user in our organisation who is having issues with outlook connecting to exchange, every so often it comes up with message stating trying to connect to exchange and then after a while reconnects, it is only happening with this once user, she has windows 7 64 bit pro, office 2010 32bit pro, i have recreated profile, repaired office, removed and re-installed office however user still has issue, any advice would be appreciated?

    Thanks

    Tuesday, February 12, 2013 10:41 AM

Answers

  • We have one user in our organisation who is having issues with outlook connecting to exchange, every so often it comes up with message stating trying to connect to exchange and then after a while reconnects.

    Does the message appear in the Outlook right-buttom corner or come up as a pop-up dialog?

    Can this behavior be reproduced when he log onto his account in another machine? If yes, please review his mailbox on server site and see whether there is something wrong there. If no, please go back to his machine and turn off all of security programs and disable Outlook add-ins to test. Thanks.

    Tony Chen
    TechNet Community Support

    • Marked as answer by Tony Chen CHN Monday, February 25, 2013 8:18 AM
    Thursday, February 14, 2013 8:27 AM