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Why is Office 2010 University telling me my license in not valid and I know it is? I had to download a backup and now it tells me the license is invalid? RRS feed

  • Question

  • I bought this product and it tells me my license is valid to download my backup and then it tells me my license is invalid? Why would Microsoft not honor their part of a purchase? Why would you tell me it is valid to let me download a backup and then tell me it is not valid?
    Sunday, May 18, 2014 6:34 PM

Answers

  • I finally got it to work after using this fix it solution http://support.microsoft.com/kb/971179/en-us#ubufixit then going into regedit and removing everything to do with office that the fix it didn't remove. then doing a clean boot, and downloading a good copy from the web site after trying several times to download. The first few times I downloaded it they were corrupt downloads don't ask me why that was but... Anyway, after downloading a good backup of it it finally installed correctly.
    Monday, May 19, 2014 7:36 AM