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Cannot cut and insert rows in excel Office 365 RRS feed

  • Question

  • Hi

    I have been using this version for 12 months with no problems then suddenly I cannot cut and insert rows on my work spreadsheet.

    The sheet is not protected, there are no merged cells and I have removed the lists but it still won't allow it.  The is no error message either.

    Any ideas?

    Thanks

    Friday, January 24, 2014 11:32 AM

Answers

  • Hi,

    I have some questions about the issue:

    •  Did the issue occur in every Excel file or only one file?
    •  Did you try to create a new Excel to test?
    •  Did your work spreadsheet share ?

    Then, it do some steps to check the issue:

    • Click File>Excel Options>Advanced>Make sure the Cut Copy and paste portions are all selected.
    • Check the work spreadsheet was un-shared.
    • Start Excel in safe mode (Press win+R>Type Excel.exe /safe). If it works fine in safe mode, please try to check the Excel add-ins one by one, them may be caused the issue.
    • Repair the Office programs.

    I hope it's helps.

    Regards,

    George Zhao
    TechNet Community Support



    Monday, January 27, 2014 1:53 AM
    Moderator