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Mailbox Import Request Showing 100 Percent with status Failed Other RRS feed

  • Question

  • Dear Team,

    i'm importing PST of size 20 GB to my exchange and we are getting error on Exchange Console as Failed and If we are checking the Status on Powershell it showing 100 percent with status FailedOther

    Please not PST files are copied on Exchange server 

    TCP port enabled in firewall

    Permission given to Exchange Trusted Subsystem

    Regards

    Aghil

    Saturday, July 6, 2019 12:54 PM

All replies

  • Hello Aghil,

    Try to understand the exact reason for the failure and troubleshoot accordingly. Following cmdlet will show you more details on the error:

    Get-MailboxImportRequest MailboxImport | Get-MailboxImportRequestStatistics  -IncludeReport | Format-List
    Verify the details and see the exact issue


    Regards From: Exchange Online | World of Cloud Computing

    Saturday, July 6, 2019 6:40 PM
    Moderator
  • Hi Aghil,

     

    Could you provide the detailed process of importing the PST files?

     

    Please run the following command to check the import request report.

     

    Get-MailboxImportRequest -Status FailedOther| Get-MailboxImportRequestStatistics -IncludeReport | Format-List > d:\ImportReports.txt

     

    Remove the previous import request, then use the Exchange Management Shell to create a mailbox import request, add the parameter ' -BadItemLimit "200"' at the end of the command.

     

    Verify the imported items, if the total message count and all mailbox features work the same as on the source Exchange server.

     

    If the issue persists, using Outlook to import is also a solution.

     

    Import email, contacts, and calendar from an Outlook .pst file

     

    Regards,

    Kelvin Deng


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Monday, July 8, 2019 6:43 AM
  • Hi,

     

    I am writing here to confirm with you how the thing going now?

     

    If you need further help, please provide more detailed information, so that we can give more appropriate suggestions

     

    Regards,

    Kelvin Deng


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Thursday, July 11, 2019 1:53 AM
  • Issue got Resolved after giving Bad Item limit to 10, thanks for your help
    Monday, July 15, 2019 10:47 AM
  • Hi Aghil,

     

    Glad to hear that. If you don't mind, we'd suggest you mark the useful replies as answers, this will help more people with similar issues. Thanks for your understanding.

    Regards,

    Kelvin Deng


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.


    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Teams.

    Tuesday, July 16, 2019 1:41 AM
  • Hi ,

     

    I am writing here to confirm with you how the thing going now?

     

    If you need further help, please provide more detailed information, so that we can give more appropriate suggestions

     

    Regards,

    Kelvin Deng


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com


    Friday, July 19, 2019 8:24 AM