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How to show email address not just name in From and To fields

    Question

  • Hi

    I've recently updated from Outlook 2003 to 2010 and now I can't see email addresses in the reading pane and print outs anymore, just the name of sender and recipient.

    Basically the reading pane shows this:

    From: Dennis Gundersen
    Sent: 19. mai 2011 21:27
    To: Dennis Gundersen
    Subject: Test

    but I need it to show this:

    From: Dennis Gundersen (dennis@myemail.com)
    Sent: 19. mai 2011 21:27
    To: Dennis Gundersen (dennis@myemail.com)
    Subject: Test

    How do I change this?

    TIA

    Dennis

    Thursday, May 19, 2011 9:00 PM

Answers

  • There is no way to change that. Internal addresses simply do not show as (in general) they are not needed as addressing the email by name would suffice since Exchange resolves them.

    External addresses will show and do get printed. If an email gets forwarded, the external email address is also placed above the quoted text. Are you saying that this isn't the case for you?

    If the person forwarding the message to you was internal for the original sender and they were using Exchange, then the original addresses wouldn't get quoted either of course.

    If the order is generated by a form, you could opt to have the email address also be added to the message body.



    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info
    Saturday, May 21, 2011 1:51 PM

All replies

  • Which mail account type do you use?
    Email addresses are not shown for internal (Exchange) messages but do show for external addresses.

    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info
    Friday, May 20, 2011 2:42 PM
  • Hi

     

    I'm using Exchange. Outlook 2010 currently only shows external addresses in a pop-up window. Hence, I can't see email address in mails forwarded to me, and more significantly, when I print an email (typically an order), I only get the senders name, not their email address printed out.

     

    Re

    Dennis 

    Saturday, May 21, 2011 11:41 AM
  • There is no way to change that. Internal addresses simply do not show as (in general) they are not needed as addressing the email by name would suffice since Exchange resolves them.

    External addresses will show and do get printed. If an email gets forwarded, the external email address is also placed above the quoted text. Are you saying that this isn't the case for you?

    If the person forwarding the message to you was internal for the original sender and they were using Exchange, then the original addresses wouldn't get quoted either of course.

    If the order is generated by a form, you could opt to have the email address also be added to the message body.



    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info
    Saturday, May 21, 2011 1:51 PM
  • I believe I'm having a similar problem using Outlook 2007.  Someone sent an email to a bunch of people.  These are all "external" addresses I assume, as we are not using Exchange server and the sender is probably not even using Outlook.  If I forward that message in Outlook (or print preview), only the names show for the To field, not the email addresses.  Is there no option to get the email addresses to show?  I can display the email address one-by-one by double-clicking on a name,

    The reason this is a problem is I want to forward this email to another email account of mine, and then send a response from there.  So I forward that email to my other account, and then I want to reply to it and add all the email addresses into the To field - but I can't do that since the Outlook forwarding has removed the email addresses.  Even more infuritating - if I do a Reply All in Outlook, the email addresses show, but if I copy + paste then again only the names show up!!

    Ok, I think I may have answered my question - I can open the message and then click on the Message Options button (the little square at the lower right of the "Options" section of the ribbon in the message window).  That opens up a dialog that contains the Internet Headers, and in there are the email addresses.

    Anyway, there really should be an option for to always show the email addresses if there isn't one.  Here's what I'm seeing if I forward the message.

     

    From: Paul Lastname [mailto:paul_lastname@yahoo.com]
    Sent: Monday, June 27, 2011 2:02 PM
    To: Amy MK; Albie Fong; Tom Trever; Art Manton; Bry; Brenden Wicker; Danny Stearns; Adnathya Adurikor; Daniel Foxman; Dave; Erica Lineas; Joanna ; etc...
    Subject: Festival 2011!

     

    Four days to go ...


    Tuesday, June 28, 2011 5:25 AM
  • Does anyone know if there a way to request this functionality? It is very frustrating when using other systems (e.g. email-based support systems that are not plugged in to Exchange). Having to go back to the original email and copy and paste the email address is ridiculous. I can't believe such a simple option is not possible in Outlook!
    • Proposed as answer by Colin Clark Wednesday, March 04, 2015 1:35 PM
    • Unproposed as answer by Colin Clark Wednesday, March 04, 2015 1:35 PM
    Thursday, October 06, 2011 9:36 AM
  • We found a work around that requires the end user to choose either "Leave message intact" or "Insert message as an attachment" as the [Method] when they configure the "Automatic Replies [Out of Office]" rules.

    Steps: Goto [File][Automatic Replies][Rules][Add Rules <or edit>][Forward] then choose one of the options listed above for the [Method].

    Then all forwarded emails from that end user will list the display name as well as the email address.

    The above method has worked for our organization...Outlook 2010 with Exchange 2010 sp1.

    Hope that helps. :)

     

    Friday, November 18, 2011 8:21 PM
  • As an FYI, if you don't want to forward all messages as attachments, you can select two messages and choose forward then delete the extra.

    Also, this was a problem with Outlook 2007; the behavior changed with 2010 so that the address is included (and can be copied from the address fields.)



    Diane Poremsky [MVP - Outlook]
    Outlook Daily Tips | Outlook & Exchange Solutions Center
    Subscribe to Exchange Messaging Outlook weekly newsletter
    Saturday, November 19, 2011 2:16 AM
  • Robert, I have to disagree re.

    "External addresses will show and do get printed"

    They don't and there's nowhere to right-click to see them either. So you end up with a Sent Item that went to just a name. OK you can look up that contact and see which primary address is recorded for them but it's hardly convenient.

    I work on my own and do not use Exchange. When I send an email no email address is displayed, just someone's name. If they change their email address but not their name (guess which changes more often ;-) ) then I reply to their old address and my email gets lost. This has just happened for the nth time and caused serious problems.

    I know MS want to add slick features for corporate users but please don't make your Office products un-usable for the ordinary single user. From my point of view Office 2003 still beats 2010 hands down and I'm writing this in 2013. I had to upgrade of course because we all have to make a living but I'd much prefer a system that doesn't keep trying to second guess what I'm intending or thinks I'm too dumb to read an email address.

    Office is heading the wrong way for single users. I guess you must think the changes are useful to someone but I can't work out who.

    Thursday, August 01, 2013 6:19 PM
  • Robert, I have to disagree re.

    "External addresses will show and do get printed"

    They don't and there's nowhere to right-click to see them either. So you end up with a Sent Item that went to just a name. OK you can look up that contact and see which primary address is recorded for them but it's hardly convenient.

    I work on my own and do not use Exchange. When I send an email no email address is displayed, just someone's name. If they change their email address but not their name (guess which changes more often ;-) ) then I reply to their old address and my email gets lost. This has just happened for the nth time and caused serious problems.

    I know MS want to add slick features for corporate users but please don't make your Office products un-usable for the ordinary single user. From my point of view Office 2003 still beats 2010 hands down and I'm writing this in 2013. I had to upgrade of course because we all have to make a living but I'd much prefer a system that doesn't keep trying to second guess what I'm intending or thinks I'm too dumb to read an email address.

    Office is heading the wrong way for single users. I guess you must think the changes are useful to someone but I can't work out who.

    I agree completely with you Ed. This seems like it would be a great feature for us to utilize. for individual users as well as entire companies. In my case, we just ended up changing the display name of my recruiters in order for it to state our company. Just no brand recognition or anything to associate our company right away when people would look at the summary column within Outlook or other emails. I don't think that this is too much to ask by any means.
    Monday, August 26, 2013 6:49 PM
  • I do use Office in a corporate environment, but I agree with Ed. The "feature" of hiding email addresses is awful in any environment.

    * It makes it difficult to tell the difference between people's work address and the occasional mis-sent message from a home email address or mobile device.

    * It makes it difficult to tell that mail is auto-generated (i.e. from a bug-tracking system) on behalf of a person, rather than coming from the person themselves.

    * It prevents me from seeing the sender's affiliation on mailing lists, where all I see is: "John Q. Public sent by largemailinglist@example.com". 

    * When someone at my company forwards a message from an outside vendor, very often the forwarded email address won't show at all, just "John Q. Public". All editions of Outlook for all platforms have always had this behavior. It's terrible.

    Finding someone's actual email address in Outlook for Mac is a bit of work. Here are two methods:

    1) Dwell over the name (ignoring the "Presence Unknown" message, indicating they are one of the 99.999999% who have not signed up for Microsoft Lync).  Click "Show in Contacts". (A hack is to put their email address in "Title", which is evil but then at least then it will show up.)

    2) Drag and drop the name into a text field, such as the body of a new message (or a better email client.)

    If anyone knows of a better solution, please post it.

    I have little hope that Microsoft will change this. I understand the Office for Mac group faces a significant challenge in keeping parity with the giant codebase of Office for Windows while navigating Apple's rapid moves in the OS X platform, but I don't get the impression that anyone listens to customer feedback. For example, my version of Outlook crashes 100% of the time when I click the close box on a new calendar item, which it has done since the first release. To be fair it crashes after it saves the data, so it this is more of an annoyance than anything else, but you'd think fixing crashing bugs would be a high priority. I have let the crash reporter "report this to Microsoft" probably 1000 times. I have sent several messages to the Office Feedback page (where you have to actually click a checkbox that says "I understand that I will not be contacted in response to my feedback".) I have dutifully installed all of the Important Updates since Office for Mac 14 came out. Nothing ever changes.

    -Rob Calhoun
    Thursday, August 29, 2013 2:04 PM
  • Oh my, there is suddenly quite some activity in this >2 year old thread.

    First of, @Rob Calhoun, note that this forum is about the Outlook desktop application for Windows. Support for the Mac version of Office can be found here:
    http://answers.microsoft.com/en-us/mac/forum/macoutlook?tab=QnA

    As for the rest; The OP was about printing incoming emails or displaying them in the Reading Pane. In both cases, the email addresses are still shown in Outlook 2013, unless the sender or a recipient belongs to the same internal Exchange organization.

    As for the outgoing mails;
    The address is indeed not shown in certain circumstances.
    New outgoing emails are stamped with the display name as you place them on the To line. For contacts that also consist in your Contacts folder and addressed via he Address Book, it means that the "Display as" field for that email field is being used (to which by default the address itself is added as well).

    Replies are stamped with the display name as provided by the original sender which usually doesn't include both the name and address.

    The above behavior for Sent Items can't be changed. To get it changed, you'll need to submit a Feature Request via Microsoft Support (no charges will apply but you might need to supply credit card information to get it registered).

    To display the From address in the message list, you can use:
    http://www.howto-outlook.com/howto/viewsenderaddress.htm



    Robert Sparnaaij [MVP-Outlook]
    Outlook guides and more: HowTo-Outlook.com
    Outlook Quick Tips: MSOutlook.info

    Thursday, August 29, 2013 10:03 PM
  • This has been a problem for us.  Let's say you send an email to John Smith <jsmith@example.com> and you print a copy and stick it in your file.  That displays as 'John Smith' on the print out.  You're telling me this is by design?  Two years down the road, how do I know if I sent the email to John Smith <jsmith@example.com> or John Smith <john.smith@example.com> or even some third John Smith at another domain?
    Friday, September 20, 2013 1:48 PM
  • Utterly ridiculous. I need to print a list of email recipients' addresses for distribution. But since half of the recipients are within my 'internal' organization I can only print half of the email addresses.

    Come on, there has to be a way to print everyone's email address regardless of whether or not they are within your 'internal' organization!

    Tuesday, October 22, 2013 3:19 PM
  • I agree - there needs to be a way to show the email address along side the name.  We have consultants that get a domain account to access our internal resources  - but they don't receive email using that account.  Since the name is the same outlook always shows the information for the domain account, even though I sent the email to the consultants "external" business account.
    Tuesday, October 29, 2013 2:21 PM
  • Hi,

    I am actually new to this so I will make it short. I actually had the reverse problem. My contacts would show only email addresses and not names (Outlook 2010). I wanted to show just the names because the email addresses within my organization are based on names (John Smith = john.smith@myorg.com etc.)

    After reading all the above comments I realized that it was a good idea to show names + addresses of the email in the from and to when creating a new email.

    What I did was that I went to my address book, opened a contact and under the email there was a "Display As" tab. I punched in this:

    Name (name@myorg.com) instead of simply name@myorg.com

    Now every time I create a new email is searches both the name and email and on the sent email it shows both the name and the email. The only frustrating thing was that I had about 150 email addresses stored and I had to change them one at a time! I guess I had a lot of spare time otherwise I would have searched a way to edit multiple contacts at the same time!

    I hope this was helpful / relevant to the original problem

    Thanks

    Ahmed

    Wednesday, October 30, 2013 3:22 AM
  • If the name was in the full name field, deleting the email address from the Display as field should have generated the name (address) display name... and i have a macro that can speed it up if you want a custom display name.



    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Wednesday, October 30, 2013 3:45 AM
  • Thank you for this gerrymandered solution.  At least I finally got to view the complete email addresses of those that send me emails.  It would seem obvious that it is a no brainer to show the email address associated with the name of someone who sends you an email!

    This should be fixed for Outlook without a doubt and I would say it is a bug for me.  I really appreciate your solution which will work for me too.  I wish I could think outside the box as you do.  Thanks again.

    Marc

    Computer Friendly Consultants

    Friday, December 27, 2013 5:09 PM
  • Thanks for the tip. How crazy is it that this is something that has been written about for this many years, is clearly an issue and yet nothing has been done about it? How basic is it that you would want the persons email displayed and not just their name? This is email 101, it doesn't get any more basic than this. Think its time to start looking at Outlook alternatives.
    Wednesday, January 01, 2014 5:12 AM
  • What version of Outlook do you use? If you use 2010/2013 and your contacts use name (address) email display name format, you should see the name and address in the To/CC/BCC fields, unless you are using Exchange server and the address are in the GAL.


    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Wednesday, January 01, 2014 2:48 PM
  •  I truly do not understand how the creators of Outlook 2010 have given the option to add multiple email addresses under the same contacts, but they do not allow you to print an email showing from what email address related to that same contact the message was received.

    We work in an office with multiple computers and we do not share the same contacts because we have different versions of Outlook. We print the emails we receive from our clients and put them in their folder. (We also do this for liability reasons). Then after one or two years we open the client folders to review the information given by each client and... voila', we don't know from what address the emails came from because of this small but extremely important glitch in the Outlook software.

    Most of our clients do not want to be contacted from their business email address, although they give us their work email address as a secondary means of communication. They just want to be contacted from the same email address they originally used to get in touch with us. We lost some business just because we attempted to contact our clients from the wrong email address.

    Since we use different computers with different versions of Outlook with different contact lists, the whole purpose of printing the emails is defeated because we have to go to the specific office with the computer where the emails were sent, search through all emails sent (tens of thousands!!! and it usually takes 10 minutes for the computer to complete one single search!), open the email once we finally find it, open the pop-up window to see what email address was used, and write the email address on the printed email. 

    This is utterly inefficient and outrageous! I feel like I am being forced to look for a different email software!

    Does anybody know if there is any macro I can create at least on my Outlook to get this thing working? 

    Thank you for your help!


    • Edited by Rino M Wednesday, January 29, 2014 4:21 PM
    Wednesday, January 29, 2014 4:20 PM
  • My problem is with incoming mail, not being able to tell which email address it was sent to.  I am on Outlook 2010 and Office 365.  My own contact record has 3 email addresses, and I often need to know which of those addresses my incoming messages was sent to.  Messages sent to me only display my name in the To: field, and if I double-click it, the contact details only displays my primary email address, regardless of the email address the message was actually sent to.

    The only way to discover the address is to click Reply All, in which case the email address is in the To: line of the new message, if it wasn't my primary address.  Another option is to use my iPhone, where if I click on my name in the To: line, the contact popup shows all my email addresses, and the one that the message was sent to is highlighted.  Which is the way Outlook should work when you double-click a contact in the To: line!!

    Highly Aggravating.

    Friday, February 07, 2014 2:26 PM
  • My problem is with incoming mail, not being able to tell which email address it was sent to.  I am on Outlook 2010 and Office 365.  My own contact record has 3 email addresses, and I often need to know which of those addresses my incoming messages was sent to.  Messages sent to me only display my name in the To: field, and if I double-click it, the contact details only displays my primary email address, regardless of the email address the message was actually sent to.

    The only way to discover the address is to click Reply All, in which case the email address is in the To: line of the new message, if it wasn't my primary address.  Another option is to use my iPhone, where if I click on my name in the To: line, the contact popup shows all my email addresses, and the one that the message was sent to is highlighted.  Which is the way Outlook should work when you double-click a contact in the To: line!!

    Highly Aggravating.

    This!!! Oh this! So much this. And "Reply All" doesn't actually display my email address, so I usually have no way of knowing which of my FIVE exchange accounts the email was addressed to. Especially infuriating when I've clicked on the "I forgot my password" on some website, and it sends me an email, only I can't tell which email address is actually associated with the account.

    And yes, all of the above posts represent my grievances. Why hasn't Microsoft fixed this? It's the Microsoft Way. Just ask the Visual Studio 2012 users. :)

    Tuesday, February 11, 2014 7:11 PM
  • When multiple addresses are dropped into one mailbox, use a rule to set a category based on words in the header, where the word is the email address. This will work will all mail except mail sent BCC (which includes some bulk mail) since the address isn't added to the header.


    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Tuesday, February 11, 2014 8:43 PM
  • External addresses do NOT show (Outlook 2011 for MAC)

    It's incredibly frustrating to have to always VIEW SOURCE ( or similar jump through hoops workaround) to simply see the email address of either TO or FROM. This should be viewable - where is the %$#%!$#&%!@$#&!@^ setting to turn that on?? Double clicking the stupid "Name bubble" doesn't help!

    You guys have DUMBED DOWN Outlook to the point of uselessness, I think that I will be migrating our entire organization to Thunderbird soon...

    Monday, March 17, 2014 8:33 PM
  • My problem is with incoming mail, not being able to tell which email address it was sent to.  I am on Outlook 2010 and Office 365.  My own contact record has 3 email addresses, and I often need to know which of those addresses my incoming messages was sent to.  Messages sent to me only display my name in the To: field, and if I double-click it, the contact details only displays my primary email address, regardless of the email address the message was actually sent to.

    The only way to discover the address is to click Reply All, in which case the email address is in the To: line of the new message, if it wasn't my primary address.  Another option is to use my iPhone, where if I click on my name in the To: line, the contact popup shows all my email addresses, and the one that the message was sent to is highlighted.  Which is the way Outlook should work when you double-click a contact in the To: line!!

    Highly Aggravating.

    This!!! Oh this! So much this. And "Reply All" doesn't actually display my email address, so I usually have no way of knowing which of my FIVE exchange accounts the email was addressed to. Especially infuriating when I've clicked on the "I forgot my password" on some website, and it sends me an email, only I can't tell which email address is actually associated with the account.

    And yes, all of the above posts represent my grievances. Why hasn't Microsoft fixed this? It's the Microsoft Way. Just ask the Visual Studio 2012 users. :)


    I also have the same problem as these two individuals.  My exchange email address at work has multiple domains since our company name has changed so many times.  If I right click on my name that the email was sent to, I can open Outlook Properties, however it does not tell me which specific email address that the email was sent to. Outlook just lists all of my email addresses in the properties dialog, for example, username at domain1.com and username at domain2.com. I am trying to unsubscribe to a spam email, and I do not know which address to enter. I cannot find a way for Outlook to show me which specific address that the email was sent to.  Reply to all and print preview does not work since all of the different email address aliases are associated with my contact information. Clicking on Actions - View in Browser and Actions - Other Actions - View Source do not work and do not show the message header with my email address.  Please provide an advanced option to display the original email address along with contact name, for example "Display Name <username at domain.com>", when the address is contained in either Outlook Exchange Contact Information or Local Contact Information. Thanks
    Monday, March 24, 2014 4:09 PM
  • You need to look at the message header to see what address the message was sent to - Exchange will always display the default SMTP address when you click on your name. You could use Rules to flag or categorize messages sent to the other addresses, using a "words in the header" condition, where the word is one of the other email addresses. The header is File, Properties in Outlook 2010 and 2013. If you need to view it often, I have a macro at view internet headers that will put the header into a message for easier reading.

    Note that if you were Bcc'd on the message, you won't know which address it was sent to, because the address won't be added to the header.



    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Monday, March 24, 2014 6:30 PM
  • I'm using Outlook 2013 and was running into the same problem as others of not knowing what email address of mine that emails were being sent to due to having multiple addresses going to the same Inbox. Here is a way to see: double-click the email. Click File, then Properties. (If you don't double click it, Properties won't show up.) In the Internet Headers box, scroll down somewhere around half way and you can see the actual "To:" address.
    Thursday, April 17, 2014 9:01 PM
  • There's another reason to have the email address displayed on the screen and that is to flag spam and junk email from the email address.

    An email supposedly from Barclays Bank with a non bank email address is likely to be spotted as spam or junk email and deleted without being opened.

    Would seem a good idea.

    Using Outlook 2010 with Exchange Server 2003.

    Paul

    Tuesday, May 06, 2014 2:19 PM
  • The address should show in the Reading pane header or in an open message - if it's an outside address. Only addresses in your AD will show only the name.


    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Wednesday, May 07, 2014 4:51 AM
  • There is no way to change that. Internal addresses simply do not show as (in general) they are not needed as addressing the email by name would suffice since Exchange resolves them.

    External addresses will show and do get printed. If an email gets forwarded, the external email address is also placed above the quoted text. Are you saying that this isn't the case for you?

    If the person forwarding the message to you was internal for the original sender and they were using Exchange, then the original addresses wouldn't get quoted either of course.

    If the order is generated by a form, you could opt to have the email address also be added to the message body.


    End users would prefer control over automation of features. Just saying...

    Obviously not all use cases have been thought of such as during domain transitions and it is the Admin's job to keep an eye on who is still using the previous domain. Using this product renders that job pretty much impossible.

    Wednesday, May 14, 2014 3:53 PM
  • I agree with NightFlight.  Seeing the real email address instead of, or in additon to the "prettified" name should be an option.  We use emails in downstream applications that need the real information.
    Friday, May 16, 2014 4:27 PM
  • The address should show in the Reading pane header or in an open message...

    The To and From addresses DO NOT SHOW in either the reading pane or an open message. That is the problem which the original poster and everyone else on this thread has been complaining about. The option to DISPLAY FULL EMAIL ADDRESS is something that can only to be enabled by Microsoft programmers.

    Since everyone nowadays has multiple email addresses it's essential to see which address a contact sent TO and sent FROM. Frankly it's ridiculous that the Outlook developers couldn't figure this out on their own! But since they haven't please provide us with the Feature Request / Product Feedback Form URL so that we users can make this defect known to the programmers.



    • Proposed as answer by SandyT1 Monday, June 02, 2014 11:43 PM
    • Edited by DexterG Wednesday, June 04, 2014 4:20 PM spelling error
    Friday, May 30, 2014 3:59 PM
  • Have a look at this utility:  WhichAddress

    Regards,

    Victor Ivanidze


    Exchange and Outlook utilities at
    http://www.ivasoft.com

    Wednesday, June 04, 2014 6:13 AM
  • Have a look at this utility...

    It's not an Exchange problem but a problem with Outlook; for some unexplained reason the programmers eliminated the displaying of full email addresses in both the reading pane and open messages (which was present in the 2003 version). I don't even use Exchange. The only way to fix this is for the Microsoft programmers to add an option somewhere in the settings so that users can select between "Display contact name only" or "Display full email address". (Since many of us prefer to see which email addresses our messages are actually being sent to and from, not just the contact names.)
    Wednesday, June 04, 2014 4:19 PM
  • Thanks for the tip. This is the only way I could find to see an email address. I could not use my View to separate my inhouse email from external email without seeing the full email address. Even though the internal  emails show as "...Exchange..." I can at least build a filter around that.
    Thursday, June 05, 2014 7:37 PM
  • I found this outlook form to install that added the FIELD for the actual email address to be selected in a VIEW. Worked for me using Outlook 2013. The Form CFG is plain text so you can see what the code is. It appears to be safe to use.

    http://www.howto-outlook.com/howto/viewsenderaddress.htm

    Thursday, June 19, 2014 4:35 PM
  • The CFG displays the email address in a new field in the message list, it does not add it to the open message or header in the preview pane, or to printed messages.


    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Friday, June 20, 2014 4:58 AM
  • When you print a message, click the box for "Email addresses in Message Header" in the Message Options. The sender and recipient email addresses will show.
    Thursday, July 31, 2014 3:47 PM
  • I got tired of this problem so I searched around for some code and created my own fix.  This macro allows me to select an email in the inbox and see all the smtp addresses including the sender and recipients.  I run Outlook 2007.  I've not tested it with any other versions.  I hope its helpful to someone else.

    Option Explicit

    ' Outlook VBA Script that gets currently selected email and retrieves the a list of smtp email addresses
    ' Setup:
    '   To enable macros use Tools->Macro->Security to allow Macros to run, then restart Outlook
    '   Open vba using Tools->Macro->Visual Basic Editor
    '   Insert a new module using Insert->Module
    '   Paste all code into the module, save and close (don't forget Option Explicit above)
    '
    ' Run:
    '   Option #1 - Run Outlook, Press Alt+F11 to open VBA, click and run the macro
    '   Option #2 - Add a custom icon to the ribbon bar and associate the macro (google instruction for more)
    '
    ' Original code components by Greg Thatcher, http://www.GregThatcher.com
    ' Code modification by John Wills

    Public Sub RetrieveEmailAddresses()
        Dim Session As Outlook.NameSpace
        Dim currentExplorer As Explorer
        Dim Selection As Selection
        Dim currentItem As Object
        Dim currentMail As MailItem
        Dim entryID As String
        
        Set currentExplorer = Application.ActiveExplorer
        Set Selection = currentExplorer.Selection
        
        'for all items do...
        For Each currentItem In Selection
            If currentItem.Class = olMail Then
                Set currentMail = currentItem
                'MsgBox "EntryID is " & currentMail.entryID & vbCrLf & vbCrLf & " Store ID is " & currentMail.Parent.StoreID
                Call GetSMTPAddresses(currentMail)
            End If
        Next
        
    End Sub

    Sub GetSMTPAddresses(mail As Outlook.MailItem)
        Dim mailreply As Outlook.MailItem
        Dim smtpaddress As String
        Dim replyrecips As Outlook.Recipients
        Dim replyrecip As Outlook.Recipient
        Dim recips As Outlook.Recipients
        Dim recip As Outlook.Recipient
        Dim pa As Outlook.PropertyAccessor
        Dim listofemails As String
        Dim reply As Integer

        Const PR_SMTP_ADDRESS As String = "http://schemas.microsoft.com/mapi/proptag/0x39FE001E"
        
        reply = MsgBox(Prompt:="For names and emails click 'Yes'.  For only emails click 'No'.", _
                Buttons:=vbYesNoCancel, Title:="Email Address Retriever")
        If reply = vbYes Then
        
            'Create a reply to the current selected mail to be able to get the senders smtp email.  Delete it afterwards.
            Set mailreply = mail.reply
            Set replyrecips = mailreply.Recipients

            For Each replyrecip In replyrecips
                Set pa = replyrecip.PropertyAccessor
                listofemails = "Sender:" & Chr(10) & mail.SenderName & " SMTP=" & pa.GetProperty(PR_SMTP_ADDRESS) & Chr(10) & Chr(10) & "Recipents:"
            Next
            
            mailreply.Delete
            
            'Loop through the receipents on the selected email
            Set recips = mail.Recipients
            For Each recip In recips
                Set pa = recip.PropertyAccessor
                'Debug.Print recip.Name & " SMTP=" & pa.GetProperty(PR_SMTP_ADDRESS)
                listofemails = listofemails & Chr(10) & recip.Name & " SMTP=" & pa.GetProperty(PR_SMTP_ADDRESS)
            Next
            MsgBox listofemails & Chr(10) & Chr(10) & "Use ctrl + c to copy"
            
        Else
        
            'Create a reply to the current selected mail to be able to get the senders smtp email.  Delete it afterwards.
            Set mailreply = mail.reply
            Set replyrecips = mailreply.Recipients

            For Each replyrecip In replyrecips
                Set pa = replyrecip.PropertyAccessor
                listofemails = "Sender:" & Chr(10) & pa.GetProperty(PR_SMTP_ADDRESS) & Chr(10) & Chr(10) & "Recipents:"
            Next
            
            mailreply.Delete
            
            'Loop through the receipents on the selected email
            Set recips = mail.Recipients
            For Each recip In recips
                Set pa = recip.PropertyAccessor
                'Debug.Print recip.Name & " SMTP=" & pa.GetProperty(PR_SMTP_ADDRESS)
                listofemails = listofemails & Chr(10) & pa.GetProperty(PR_SMTP_ADDRESS)
            Next
            MsgBox listofemails & Chr(10) & Chr(10) & "Use ctrl + c to copy"
           
        End If
    End Sub

    Wednesday, August 06, 2014 6:01 PM
  • I had the same problem. Wanted to display email address instead of Display Name. Found this link very useful. http://www.howto-outlook.com/howto/viewsenderaddress.htm

    Though I had to install a configuration file, it did the work.
    Wednesday, August 27, 2014 10:40 AM
  • Up to Outlook 2007, when right clicking on an email header WITHOUT opening the email, it was possible to verify "message options". This allowed user to perfom basic verifications wether or not the email seemed suspicious.

    This has been removed as of 2010, and it's real shame a shame in today's phishing prone world!

    Anyway, there is a simple way to at least display the sender address while the email is still in the junk email folder:

    Right click on email > Junk > Not Junk 

    User gets a confirmation popup showing real sender email address.

    For basic security reasons, PLEASE, restore the option of displaying full options of UNREAD/Junk emails as it was in the past!

    Patrick

    Monday, October 27, 2014 2:21 PM
  • I really want the full email address to be displayed.  I have recently been plagued by sending email to a person who seem to have two internal email addresses - "Sangfroid Patin <sangfroid.patin@mycompany.com>"  and "Sangfroid Patin <wiki@mycompany.com>".  The latter is generated by a wiki system notifying me of new posts.  It appears in my autocomplete list, and if I accidentally select it I end up sending email to a no-response account.  Problem is, in the address list both appear identical - both appear as just the user name.  Manually select each address being sent to, bit it would be much easier to do a visual scan.

    I sure do wish that I could create patterns or filters for email addresses that never should be placed in auto-complete list.

    Thursday, February 12, 2015 8:41 PM
  • This problem is really frustrating.  I don't really need to see the email address display each time if it is an internal one, but I do need to be able to confirm the email address easily.  Why is there no right-click functionality?     The other issue comes up when an employee leaves the company and I want to see their former email address.   Once they are deleted from the company address book, there is no email address that displays anywhere that I can find.

    I can understand not wanting to overload a system by displaying email addresses that might be rarely looked at, but blocking them from ever being seen is a separate matter.   There should be a right click option to display them and ideally, a global option to always display name with email address as others have suggested in their replies.

    Wednesday, March 04, 2015 1:39 PM
  • When a Sent Item shows just a name for an external recipient, and your address book has a contact for that name containing more than one email address, I found two ways to find out to which address that Sent Item went:

    • Either: right-click the name in the Sent Item and choose "Add to Outlook Contacts". This will create a new, unsaved contact showing the name and original email address.
    • Or: edit the contact, cut the email address (e.g. the one you suspect was used), and save and close the contact. Double-click the name in the Sent Item: if the contact no longer contains the email address that the message was actually sent to, the contact will not open, and you will get a dialog showing the name and actual email address. Remember to paste the email address back into the contact!
    Monday, March 30, 2015 11:28 AM
  • Still an obvious problem with no clean solution, even through custom work.

    I support an academic environment where users are constantly engaging in communications with mixed groups of external/internal addresses, including forwarding emails to users outside of the exchange environment. As this "feature" removes actual addresses from these messages, there was always confusion and communication issues when attempting to connect with new contacts.

    I say "was", because I have users forgoing Outlook entirely due to this issue. We now have to support clients using the google app family as well as Thunderbird, and can't in good faith restrict them from doing so as this is the equivalent of an unresolved, unsupported bug.

    The fact that this thread is still active 4 years after being "answered" should speak volumes.

    Friday, April 03, 2015 5:48 PM
  • I just started using outlook for my email and at first it was showing the email address from the sender, but now it is not.

    I have a blog and get a lot of comment notification emails.  it would be really helpful to know which are no reply emails without having to click the reply button and hover over the name every time.

    Since this is causing a problem for many people (and I bet there would be a lot more comments here if people didn't have to sign up to comment), I think it's time for me to find yet another email host.

    Wednesday, April 15, 2015 4:36 PM
  • Are you using Outlook installed on your desktop or Outlook.com?

    What blog software are you using? Is it possible the software changed how it handles the comment emails? (Many will use a generic address, not the commenter's address.)



    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Wednesday, April 15, 2015 4:41 PM
  • Mr. Sparnaaij--You seem to be missing the point of responding to people's questions.  If someone asks how to do something, it is inappropriate to respond: "[what you want to do] is not needed."

    As the inquirer's question demonstrates, the internal addresses *are* needed.  I don't think anyone cares what Microsoft thinks is needed, or what its systems need.  Microsoft should care what *people* need.

    Tuesday, May 05, 2015 3:16 PM
  • Mr. Sparnaaij--You seem to be missing the point of responding to people's questions.  If someone asks how to do something, it is inappropriate to respond: "[what you want to do] is not needed."

    As the inquirer's question demonstrates, the internal addresses *are* needed.  I don't think anyone cares what Microsoft thinks is needed, or what its systems need.  Microsoft should care what *people* need.

    Tuesday, May 05, 2015 3:16 PM
  • "There is no way to change that. Internal addresses simply do not show as (in general) they are not needed as addressing the email by name would suffice since Exchange resolves them."

    Intermediate address of internal user may need to external end-usesr of correspondence.

    It is stupid bug.

    Friday, May 15, 2015 1:36 PM
  • Huh? Why not just show the addresses? I am receiving mail from an advertiser, Dot & Bo, how can I filter by address in this situation?
    Sunday, May 17, 2015 6:52 AM
  • I recently received an e mail from someone outside of my company, that has never e mailed me before and all it says is "Jeff".  This seems to happen with every single e mail I receive.  I too, would like to just see e mail addresses.  I work for a government entity and I do not want 500 contacts saved through my outlook as some of these people I will only contact a couple of times.  Even with new e mails I receive, I have to click on their name, click "open outlook contact" and then retrieve their e mail that way.  That is very inconvenient for us.  Not that it takes that long to do, but to do it every single time a resident e mails multiple people and one person just wants to e mail this one resident back, it's just a pain.  Also, I do have contacts with multiple different e mails and every one of them have "Paul" on it (for example).  So I never know which e mail they are using if their message gets forwarded a few different times and then gets to me.  It's just very frustrating.  Any new development/help on this would be grateful!  Thanks!
    Wednesday, May 20, 2015 5:34 PM
  • What version of Outlook do you use and what type of email account?


    Diane Poremsky [MVP - Outlook]
    Outlook & Exchange Solutions Center
    Outlook Tips
    Subscribe to Exchange Messaging Outlook weekly newsletter

    Thursday, May 21, 2015 2:13 AM
  • Any new development/help on this would be grateful!

    If enough people download the Office 2016 Preview and then give feedback on this problem they might fix it in the new version. https://products.office.com/en-us/office-2016-preview The preview version has a little smiley icon in the upper right corner where you can give the office developers your feedback. 

    Thursday, May 21, 2015 3:20 AM
  • I was having this problem when forwarding the emails from my Outlook Exchange account to another account using Inbox rules. 

    Forwarding the emails as an attachment works, as has already been detailed in here.

    However I had the best results using the 'redirect' function, under Inbox rules, instead of forwarding. Not sure if this is new, but I think its been around at least for 5+ months. 

    Redirecting the email from the Outlook Exchange account will keep a copy of the email in your inbox still, and will cause a second copy of the original email, in its original form upon leaving the Sender's mailbox, to the other account of your choosing. 

    When you look at the header information, you get the name of the Sender along with their full email address, if they are not in your Exchange group. And if you look at the To: field, you can see which email address the email was originally sent it. 

    It seems that this feature solves the issues with losing the email To: and From: addresses upon forwarding. However it does not solve the problem of Exchange addresses not showing the full email address.

    I have implemented the email forwarding to Forward a copy of the email, Forward another copy as an attachment, and Redirect a third copy. An Inbox rule on the recipient account automatically moves the Forwarded copy to a pre-selected Folder, and the Forward as Attachement and Redirected copies appear as one entry in the Inbox message list under Conversation view, with both individual messages available. 

    • Proposed as answer by DKjame Friday, June 05, 2015 10:58 PM
    Friday, June 05, 2015 10:54 PM
  • I agree (Outlook for Mac 14.5.2 on OS/X) here. Basically it's the same as I have read, we're consolidating companies, and it's imperative that we need to know what domain the email is coming from to determine if it's the right person. Their domain is in our GAL and ours are in theirs. But I want to know if the person is from the remote company vs the local company. Very frustrating ... honestly, using outlook is like typing with mittens.

    Thursday, June 25, 2015 7:59 PM
  • I have the same frustrations.  With spam on the rise, it would make sense for the end user to be able to see the email address in any view where email is seen in outlook, in the reading pane or actual email.  Seems to be the trend in how computers are going, where the powers that be decided people do not need to see the actual data but instead some alias of something.  

    Can't have an email address, here have a name.  Can't have a date, lets just say today.  Can't have a file path, lets just say the file name.

    Friday, June 26, 2015 3:59 PM
  • Yes, SW41, you're exactly right! And it would be SOOOO easy for them to FIX this; there's plenty of room on the "To" line in the preview pane to display the full email address after the name. (It actually used to be that way in Office 2010.)

    But some clever interface designer decided that it would look "more modern" to hide this information; probably the same one who decided that the "From" address had to be in a large font, the Subject line in a medium font, and the "To" address in a small font! Personally, I think it looks ridiculous. It was one of the first things I disliked about Office 2013.

    I downloaded the Office 2016 preview to see if any of these and other problems were fixed, but none of them are. I have been submitting feedback & suggestions about this and other problems for over a year now.

    They should at least make these design/display decisions optional. How hard would it be to include a mail setting for "Show full email address" versus "Show display name only"?!


    • Edited by DexterG Friday, June 26, 2015 4:50 PM
    Friday, June 26, 2015 4:49 PM