Retention Policy RRS feed

  • Question

  • Hi,

    Need urgent help.

    I created a retention tag to delete emails from deleted items. I chose "Delete and Allow recovery" as the retention action and the retention period is 4 days. Created retention policy and selected the tag and applied to a mailbox for testing. I also ran Start-ManagedFolderAssistant -Identity on the mailbox to run immediately. The reason I chose "Delete and Allow recovery" is I want users to be able to recover from the recoverable items.

    Closed outlook and open again and I see the policy applied. But the emails are not deleted from the deleted items folder. When I open one of the email, it says the item is expired. Please help.

    Please advise.

    Thursday, May 21, 2015 6:10 PM

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