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Latest Outlook 2007 Security patch kb4011086 is wrong. Patch is change app language to Swedish!

    Question

  • Outlook2007 Hungarian language changed to Swedish.  uninstall the patch was solve the problem

    Quick solution to uninstall patch:

    msiexec /package {90120000-001A-040E-0000-0000000FF1CE} /uninstall {BBE4FD45-34D1-4497-8F75-77965C4E044D} /qn /quiet /norestart

    psexec \\CLIENT "msiexec.exe" /package "{90120000-001A-040E-0000-0000000FF1CE} /uninstall {BBE4FD45-34D1-4497-8F75-77965C4E044D} /qn /quiet /norestart"

    Hide kb4011086 update from control panel - windows update

    Or if you dont want uninstall patch:

    replace %PROGRAMFILES(X86)%\Microsoft Office\Office12\1038\outllibr.dll (1038 depend your language!) to original good language version.

    You need administrative rights!

    unattended powershell script
    Fix_KB4011086.ps1

    #VER20170915
    #1038: Hungarian language code, replace your own code
    #svéd (Svédország) == Swedish, this is a wrong language and country name. you can check on dll properties-details
    #put good OUTLLIBR.DLL to website and set http://xy.com/OUTLLIBR.DLL
    
    if ( ${env:ProgramFiles(x86)} ) {
            $programfiles = ${env:ProgramFiles(x86)}
    } else {
            $programfiles = ${env:ProgramFiles}
    }
    
    if (((get-item "$programfiles\Microsoft Office\Office12\1038\outllibr.dll").VersionInfo.Language) -eq 'svéd (Svédország)') {
    Rename-item "$programfiles\Microsoft Office\Office12\1038\OUTLLIBR.DLL" "$programfiles\Microsoft Office\Office12\1038\OUTLLIBR-OLD.DLL"
    echo replacing
    $WebClient = New-Object System.Net.WebClient
    $WebClient.DownloadFile('http://xy.com/OUTLLIBR.DLL',"$programfiles\Microsoft Office\Office12\1038\OUTLLIBR.DLL")
    echo replaced
    } else {
            echo "NA"
    }






    Wednesday, September 13, 2017 8:35 AM

All replies

  • Hi ithotline, 

    Microsoft really messed up on this one, I've got the first customers calling in with this issue.

    Removing the update works but the mailbox folders are still in Swedish.

    I tried outlook.exe /resetfoldernames, this has reset some folders but not all of them..

    Any ideas?

    Thanks a lot Microsoft... this was a dumb mistake.

    Kind regards,

    Tim 

    Wednesday, September 13, 2017 9:02 AM
  • Outlook2007 Italian language changed any menu to Portuguese.  for me , uninstall the patch was solve the problem
    Wednesday, September 13, 2017 9:36 AM
  • True that! Slovenian also changed to (I guess) Swedish or some other Scandinavian language. But not completely. Some GUI parts still Slovenian, other Swedish or whatever. After removal we're 100% back to Slovene.

    Best regards,

    Joze Volf
    iLab d.o.o.

    • Proposed as answer by Limeta Thursday, September 14, 2017 8:11 AM
    Wednesday, September 13, 2017 9:50 AM
  • This does not seem to solve it for the Dutch version.

    I removed the update en restarted the system, one system reverted back to Dutch but some folders are still in Swedish. Even /reserfolders or /resetfoldernames does not help.

    I removed the update from a second computer and it does not revert anything back.

    This is a real issue and Microsoft needs to solve it now.

    Kind regards,

    Tim

    Wednesday, September 13, 2017 9:54 AM
  • True that! Slovenian also changed to (I guess) Swedish or some other Scandinavian language. But not completely. Some GUI parts still Slovenian, other Swedish or whatever. After removal we're 100% back to Slovene.

    Best regards,

    Joze Volf
    iLab d.o.o.

    Another interesting issue. After KB4011086 removal there is another KB4011086 visible as being applied but language restored. After checking for updates KB4011086 is found as applicable. Weird.
    Wednesday, September 13, 2017 10:15 AM
  • Hi,
    thank you for solutions - unistall update kb4011086. You can try to change folder names in Outlook Web App (OWA), and after Outlook restarts, folder names will also change in Outlook: https://www.howto-outlook.com/howto/renamedefaultfolders.htm#owa


    • Edited by Nekdo_ Wednesday, September 13, 2017 10:51 AM
    • Proposed as answer by Federico Minca Thursday, September 14, 2017 1:18 PM
    Wednesday, September 13, 2017 10:33 AM
  • Hello,

    Good job. I remove kb4011086 and hide this update on windows update. after reboot everything is fine for me.

    Wednesday, September 13, 2017 11:18 AM
  • Hello,

    uninstallation worked for me too, Italian language changed to Spanish.

    Bye

    F

    Wednesday, September 13, 2017 12:58 PM
  • Me too. From Italian to Brazilian Portuguese...
    Wednesday, September 13, 2017 12:59 PM
  • Hi All,

    same for me, Outlook 2007 displays UI items in Italian (original language) mixed with Portoguese items after september 13 updates install.

    I tried to uninstall KB4011086 then hide it and restart computer but after reboot Outlook 2007 still displays two languages.

    Wednesday, September 13, 2017 1:16 PM
  • Hi, i have the same issue, italian changed to portuguese. I have removed this KB, but outlook is still half portuguese. How can i "clean" outlook?


    Wednesday, September 13, 2017 1:29 PM
  • True that! Slovenian also changed to (I guess) Swedish or some other Scandinavian language. But not completely. Some GUI parts still Slovenian, other Swedish or whatever. After removal we're 100% back to Slovene.

    Best regards,

    Joze Volf
    iLab d.o.o.

    Another interesting issue. After KB4011086 removal there is another KB4011086 visible as being applied but language restored. After checking for updates KB4011086 is found as applicable. Weird.

    What do you mean exactly?

    Is uninstalling the KB4011086 and than searching for updates showing a KB4011086 update that does not have the problem?

    Wednesday, September 13, 2017 1:29 PM
  • I'm having the same problem here in the Netherlands; half of what should be in Dutch in Outlook 2007 is in(presumably) Swedish after today's update. Is anything being done about this, Microsoft? 

    Wednesday, September 13, 2017 1:40 PM
  • I'm having also the same problem here in the Netherlands; half of what should be in Dutch in Outlook 2007 is in(presumably) Swedish after today's update.

    L.v.d.A

    Wednesday, September 13, 2017 2:47 PM
  • Same issue here in Belgium: Dutch Outlook 2007 changed to Swedish.

    Removing the update and /resetfoldernames solved the issue.

    Wednesday, September 13, 2017 3:23 PM
  • Hi, also for me. Italian language changed to Portuguese. Uninstall KB was the solution for me

    Wednesday, September 13, 2017 3:37 PM
  • There are two kb4011086 listed as installed in the add/remove programs list. So I can run uninstall of kb4011086 twice. Running uninstall of only one of them solved the problem for me. But it got listed as needed in windows update. I've hidden it for now so it doesn't get installed automatically again. 
    • Proposed as answer by KriGo Wednesday, September 13, 2017 7:25 PM
    Wednesday, September 13, 2017 3:58 PM
  • Same here. My Dutch Outlook 2007 changed to party Swedish. Tanks for pointing out the fix. Simply uninstalling the patch 4011086 through the configuration -> Programs fixed the issue.

    I first tried to de-install outlook and reinstall again. It was ok, but after patching all patches i had the same issue.

    I was already banging my head against the wall and thought my pc was hacked, when i cam across this post. What a mess up Microsoft created here. Thanks guys for having 4 hours going down the drain !!

    Have a great day !

    Wednesday, September 13, 2017 4:03 PM
  • Even in italy to spanish ! 

    the package is different for the different languages


    Masssimiliano De Cò

    Wednesday, September 13, 2017 4:16 PM
  • There are two kb4011086 listed as installed in the add/remove programs list. So I can run uninstall of kb4011086 twice. Running uninstall of only one of them solved the problem for me. But it got listed as needed in windows update. I've hidden it for now so it doesn't get installed automatically again. 

    Thanks JoseVolf I didn't view that KB4011086 was installed twice so just uninstalling one of them didn't solve this issue.

    So:

    1) uninstall both KB4011086 listed

    2) hide them

    3) restart Windows

    4) Outlook 2007 UI original correct language was restored


    Wednesday, September 13, 2017 5:04 PM
  • There are two kb4011086 listed as installed in the add/remove programs list. So I can run uninstall of kb4011086 twice. Running uninstall of only one of them solved the problem for me. But it got listed as needed in windows update. I've hidden it for now so it doesn't get installed automatically again. 

    Thanks JoseVolf I didn't view that KB4011086 was installed twice so just uninstalling one of them didn't solve this issue.

    So:

    1) uninstall both KB4011086 listed

    2) hide them

    3) restart Windows

    4) Outlook 2007 UI original correct language was restored


    Exactly the same here. I use dutch language and it was partially swedish...I guess...

    After uninstalling the first kb4011086 my problem wasn't solved, so I had to uninstall them both to get 100% back to dutch language again.

    While uninstalling the second one I noticed it asked me to shut down some GUI first. During the removal of the first one that wasn't asked, so aparently it were two different updates with the same kb no.?

    Greetz, Master


    • Edited by Master Burn Friday, September 15, 2017 8:02 AM
    Wednesday, September 13, 2017 5:10 PM
  • Same here.

    dutch to swedish

    You can uninstall kb4011068 and then use the tool from microsoft "wushowhide.diagcab" to hide this 'update' from being installed again.


    • Edited by rohnnyfl Wednesday, September 13, 2017 5:54 PM
    Wednesday, September 13, 2017 5:51 PM
  • I removed all updates from 13/9/2017 including the one mentioned. Ran the script above, still norwegian appearing in several placces.

    So, no general solution at the moment

    Wednesday, September 13, 2017 6:28 PM
  • Hi all,

    I apologize you are seeing this issue.  Just wanted to confirm that this has been escalated to the Outlook Team and it is being investigated for a fix.  Currently the issue is seen to affect Outlook 2007 and Outlook 2010 with the below KBs.  The September PU was a security update so it is not recommended to remove them but understand the circumstance.  I'll post back when we have this formally documented and subsequently when we know it will be fixed.

    Outlook 2007, https://support.microsoft.com/en-us/help/4011086

    Outlook 2010, https://support.microsoft.com/en-us/help/4011089

    • Proposed as answer by mollymalone Wednesday, September 13, 2017 7:26 PM
    Wednesday, September 13, 2017 7:12 PM
  • Our client also resolved after removing the two kb4011086 update.
    Thursday, September 14, 2017 3:32 AM
  • So this issue is been going on for more than 24 hours and still no solution?
    Thursday, September 14, 2017 6:09 AM
  • Hi all,

    I apologize you are seeing this issue.  Just wanted to confirm that this has been escalated to the Outlook Team and it is being investigated for a fix.  Currently the issue is seen to affect Outlook 2007 and Outlook 2010 with the below KBs.  The September PU was a security update so it is not recommended to remove them but understand the circumstance.  I'll post back when we have this formally documented and subsequently when we know it will be fixed.

    Outlook 2007, https://support.microsoft.com/en-us/help/4011086

    Outlook 2010, https://support.microsoft.com/en-us/help/4011089

    If it is not recommended to remove them, what then? Should we suggest our clients to take <24h quick courses of exotic foreign languages instead?
    Thursday, September 14, 2017 7:07 AM
  • Coffee break and time zones are the reasons why we wait ;)
    Thursday, September 14, 2017 7:20 AM
  • Hi Gabriel,

    "it is not recommended to remove"

    Hahh, Do you have other solution for this?

    How many programmers work on this bug at MS?Can I redirect calls to Microsoft?

    Thursday, September 14, 2017 7:24 AM
  • Jože, dober dan!

    Imam enako situacijo.

    Kako ste odstranili ta patch?

    Klemen 

    • Proposed as answer by xal01 Thursday, September 14, 2017 8:05 AM
    • Unproposed as answer by xal01 Thursday, September 14, 2017 8:05 AM
    Thursday, September 14, 2017 7:33 AM
  • Hi all,

    I have replaced the file c:\Program Files (x86)\Microsoft Office\Office12\1040\OUTLLIBR.DLL (ver. 28/8/2017) with the older one (ver. 15/11/2011) and everything is fine for me without reboot.

    Thursday, September 14, 2017 8:13 AM
  • fix for czech outlook 2007

    uninstall.bat

    taskkill /f /t /im winword.exe /im outlook.exe
    rem Office 2007 KB4011086
    start /wait msiexec /package {90120000-0012-0000-0000-0000000ff1ce} /uninstall {5A5EF280-C30D-4B65-B5E9-B2E200C7562A} /qn REBOOT=ReallySupress
    taskkill /f /t /im winword.exe /im outlook.exe
    start /wait msiexec /package {90120000-001A-0405-0000-0000000FF1CE} /uninstall {8404CE9B-34E6-4E39-8790-A776C24BF386} /qn REBOOT=ReallySupress
    exit /b 0

    Thursday, September 14, 2017 8:16 AM
  • Confirmed, that's working. (1040 subfolder name depend on your App language)
    Thursday, September 14, 2017 8:26 AM
  • So, more and more users are complaining this problem. Also my clients are not so satisfied about this very-very annoying bug. Because the users doesn't want to quickly learn exotic languages the only solution is to uninstall the mentioned security fixes

    Thousands of users are waiting for a real and very fast solution. To release the fix next month is not fast enought.

    Thank you

    Thursday, September 14, 2017 9:07 AM
  • I updated the first post.  you can automate it..

    JiriBergman Thank you!  

    (and thanks MS for nothing!)

    Thursday, September 14, 2017 9:34 AM
  • Our Outlook 2007 32bit Hungarian was also changed to Swedish. Outlook 2010 and 2013's were not affected.

    The issue was also resolved by uninstalling (and hiding) patch #4011086.

    Hopefully the fixes in this patch will reappear in a next update, without changing the language to Urdu or something more familiar.

    But look on the bright side: at least there are no Swedish complaints this time... :)

    Thursday, September 14, 2017 9:35 AM
  • it's working. (change to old OUTLLIBR.DLL) no uninstall, no reboot. Thanks.

    Thursday, September 14, 2017 9:35 AM
  • Good job. Just small detail. Run as administrator is necessary.
    Thursday, September 14, 2017 11:11 AM
  • This CMD script will do a "one time fix" from a network share. You can set it up in GPO as a startup script.

    It ONLY works if you have a good "OUTLLIBR.DLL"

    Replace everything between the ** **

    @echo off

    REM Checking if already deployed (delete txt-file manually if fix needed)
    if exist "\\**Networkshare\folderwithdllinside\Fixed\**%computername%.txt" goto END

    @echo off
    Rem Recover Office 2007

    taskkill /IM "outlook.exe" /f

    :XCOPY
    XCOPY "\\**Networkshare\foldernamewithdllinside**\OUTLLIBR.DLL" "C:\Program Files (x86)\Microsoft Office\Office12\**1043**\" /E /Y /C /Q

    @echo off
    REM Create a 'have been deployed' check-file
    echo %date% %time% %computername% > "\\**Networkshare\folderwithdllinside\Fixed**\%computername%.txt"
    goto END



    :END
    exit

    Thursday, September 14, 2017 12:00 PM
  • Thank you for the job kis Imre but there are too very small details in your explanation for people that are not so accustomed to use the command lines ...! I've removed both the affected updates but nothing is changed (Outlook 2007 language remains half in italian and half in spanish also after the System restart), so I ask: could you please specify step by step (command line by command line) how your script shuold be applied and which is the application thath must be used to run it ? Sorry to ask this but I should prefer to evite to create more problems in the system ... so if you can help us with a more detailled  explanation ... thank you once more ! 

    • Edited by angelo54 Thursday, September 14, 2017 4:32 PM
    Thursday, September 14, 2017 12:29 PM
    • kb4011086 update outllibr.dll file, but it has a different language. You can check on file properties-details
    • If you uninstall kb4011086 outllibr.dll rolled back to previous version
    • But If you don't hide kb4011086 from windows updates, windows will install back again on next update
    • So If you cannot hide kb4011086 or don't want uninstall this patch, you can use a script that replace a file to original(but you need a correct outllibr.dll file) Script must be run administrative permissions
    • Outlook 2007 not necessary to close when you replace outllibr.dll file. But you need restart app to apply changes.
    • If language not changed back, check outllibr.dll version/date
    Thursday, September 14, 2017 2:23 PM
  • Thank you for this post and all the replies. I thought I had a big trouble with my outlook 2007~~

    Mine is a Korean interfaced outlook and got some Portoguese. 

    Anway, I reinstalled all "outlook" included update and restrated the compture. It works properly now. 


     

    Thursday, September 14, 2017 2:31 PM
  • Don’t you guys test before deploying patches ? We need asap a fix or a rollback patch.

    Thursday, September 14, 2017 4:24 PM
  • I hope MICROSOFT will a.s.a.p. release a new official update who will fix both problems:

    - the security problem who caused the original wrong update

    and

    - the Outlook mismatch language problem caused by the installation of that update.

    Thursday, September 14, 2017 5:50 PM
  • Hello,

    same problem (both on Win8.1 and Vista) with Outlook 2007 which is part of an Office 2007 installation: the language was changed from Italian to Portuguese (or Spanish ?), after applying the updates of September patch thuesday.



    • Edited by GLSis2 Saturday, September 16, 2017 4:16 PM
    Thursday, September 14, 2017 7:31 PM
  • Definitely approving for removal in WSUS (kb4011086 and kb4011089 for shure) and waiting for new patches.
    Friday, September 15, 2017 6:54 AM
  • Jože, dober dan!

    Imam enako situacijo.

    Kako ste odstranili ta patch?

    Klemen 

    Manual/clickable way: control panel, programs and features, view installed updates, use search or other convenient method to locate it, right click it, uninstall. This is the easy way for single computers. For managed environments there are more approprite methods suggested by other users.

    Use English in international forums for your writings and answers to you to be understandable to other users.
    Friday, September 15, 2017 7:28 AM
  • Dear Gabriel,

    Did you hear back from the Outlook Team?

    Thanks!

    Friday, September 15, 2017 8:51 AM
  • italian with spanish language as well. a very messy.
    Friday, September 15, 2017 3:08 PM
  • Dutch interface language mixed with half Dutch and half swedish


    Marc Coussement

    Friday, September 15, 2017 3:32 PM
  • Friday, September 15, 2017 11:26 PM
  • Same here. I had to delete a few times this KB4011086 and then it worked.

    Thanks to everybody for help.

    Outlook - it's the second time in less than two months that you made problems with updates!

    Monday, September 18, 2017 12:38 PM
  • Any update, Gabriel? I hope this won't take as long as the fix for the previous Outlook problem with attachments (being seen as unsafe)
    Monday, September 18, 2017 2:58 PM
  • Hi all,

    A fix has been released.  We updated the Known Issue with the fix details, https://support.office.com/en-us/article/Outlook-2007-displays-wrong-languages-b3ecbd3a-057a-4849-b311-3a62d6cc9342?ui=en-US&rs=en-US&ad=US.  To make sure you are able to install the fix you need to remove the original KB that caused the issue, Outlook KB 4011086 and then install the fix KB 4011110.

    Wednesday, September 20, 2017 1:14 PM
  • Hi, I can't uninstall KB4011086 (only one part) due to the next problem "Error applying transforms. Verify that the specified transform paths are valid". Can't find a solution. Thanks

    Thursday, September 21, 2017 7:32 AM
  • Thank You.

    I followed the procedure but still some folder names in Outlook are in the wrong language..

    e.g. (Deleted Emails is "Itens excluidos"..)

    Thursday, September 21, 2017 8:11 AM
  • Thank You.

    I followed the procedure but still some folder names in Outlook are in the wrong language..

    e.g. (Deleted Emails is "Itens excluidos"..)

    This fix will solve only app gui language.

    For wrong name of folders you can run "outlook.exe /resetfoldernames" to resets folders names to defaults.

    Thursday, September 21, 2017 7:07 PM
  • Magic !

    outlook.exe /resetfoldernames solved !!

    Thank You!

    Friday, September 22, 2017 7:35 AM
  • Bad joke. You made the problem. (not first) So be so good and fix it. I have no time to uninstall 100+ KB4011086. Thank you.

    Monday, October 02, 2017 2:40 PM