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Error installing Office 2007 Enterprise on Windows XP Pro

    Question

  • Cleaned up a Dell laptop and tried to install Office 2007 Enterprise. System gets through the key verification and then stops with a Error message (no code). Have tried loading from my hard disk with same results.  Platform:  Windows XP Pro with SP 3, IE at version 7, no other programs running.

    Can you suggest next steps

     

    Monday, November 28, 2011 1:41 AM

Answers

  • Hi William:

     

    Could not get any of these suggestions to work, so I re-installed XP (re-formatted the partition as well). Everything worked fine and the system is running good.

    Interesting stuff and I learned a lot.

     

    I apprecaitethe support you have given me.

     

    Thanks

     

    Joe F.

    Friday, December 09, 2011 5:13 PM

All replies

  • Hi,

    Could you please post detaild Error message or Short screen here?

    And also, you can refer to following KB article it it helps:

    http://support.microsoft.com/kb/838687

    http://support.microsoft.com/kb/926315


    Best regards

    William Zhou
    --------------------------------------------------------------------------------
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Tuesday, November 29, 2011 7:26 AM
  • Hi William:

     

    Thanks for the support info.

     

    The error message says:

     

    the installation encountered an error.

     

    It doesn't give can error number and the only instruction button is CLOSE

    I will clean the system again with the tips from the KB and try it again. If it fails, I will copy the exact message down and send it to you

     

    Thanks for the help

     

    Joe Fernandez

    Wednesday, November 30, 2011 4:37 PM
  • Hi, Joe

    You can also try to Run as administrator to install Office.

    1. Right-click Setup.exe 
    2. Click Run as...
    3. Select The following user
    4. Input User name (EG: "computername"\administrator) and password if you have.

    Best regards

    William Zhou
    --------------------------------------------------------------------------------
    Please remember to mark the replies as answers if they help and unmark them if they provide no help.

    Thursday, December 01, 2011 1:30 AM
  • Hi William

    still working...the KB articles did not solve the problem

    I have tried auto and the manual mode suggested...looked at the app data. This is the error message:

    "Microsoft Office Enterprise 2007 Encountered and error during Setup"

    The only option is a CLOSE button

    no data files were written in the app data\office area.

    System Cinfuguration

    Dell Inspiron  E 1405

                                    Memory   .999 GB

                                    Hard disk  38.7

    Windows XP Pro   Ver 2002   service pack 3

    Attempting to load:

    Microsoft Office Professional Plus 2007

    April 2007

    Part no. 79P-01496

     

    Let me know:

     

    Thanks

     

    Joe Fernandez

     

     

    Thursday, December 01, 2011 8:45 PM
  • Hi, Joe

    Try this KB article method install Hotfix or fix it manually

    http://support.microsoft.com/kb/927153

    In Windows XP

    1. Click Start, click Run, type cmd, and then click OK.
    2. Type cd "%allusersprofile%\Application Data\Microsoft Help", and then press ENTER.
    3. Type attrib -h rgstrtn.lck, and then press ENTER.
    4. Type del rgstrtn.lck, and then press ENTER.
    5. Type dir /b /od /ad, and then press ENTER.
    6. Type rd /q /s "<var><folder names>", </var>and then press ENTER.


      Note
       The <folder names> are the folder names that are listed after you run the command in step 5. There should be a space between each folder-name. For example: rd /q /s "foldername1" "foldername2" "foldername3".
    7. Type exit, and then press ENTER.

     

    If it still cannot install, try to install Office in Safe mode:

    

    "A description of the Safe Mode Boot options in Windows XP"

     

    http://support.microsoft.com/kb/315222

     

    Best regards 


    William Zhou CHN

    TechNet Community Support




    Friday, December 02, 2011 7:51 AM
  • Hi William:

     

    I will try this now and get back to you

     

    Thanks

     

    Joe F.

    Friday, December 02, 2011 11:11 PM
  • Hi William:

     

    Could not locate a rgstrtn.lck file   so I startred in safe mode and got this error

    Event type: office12setup   P1{10120000-0f00-0000-0000--0000000ff1ce}

    P2: 12.0.4518.1014  P3: x   P4: unexpectederror

    P5:proplusr.ww_proplusrww.xml   P6: x   P7: x

    Heres the  SetupExe.log file contents:

    PERF: TickCount=146328 Name=OBootStrapper::Run Description=Begin function

    Operating System version: 5.1.2600 Service Pack 3. Platform ID: 2

    Running on a 32-bit operating system.

    Command line: "E:\SETUP.EXE" 

    No command line arguments given

    Verify file signature in "E:\SETUP.EXE"

    Verify file signature in "E:\ProPlusr.WW\OSETUP.DLL"

    Using setup controller dll at [E:\ProPlusr.WW\OSETUP.DLL].

    PERF: TickCount=190843 Name=OBootStrapper::Run Description=Calling RunSetup

    Opening log file C:\DOCUME~1\JANETF~1\LOCALS~1\Temp\SetupExe(201112021542194C8).log.

    =========================================================================

    PERF: TickCount=190921 Name=RunSetup Description=Begin function

    Catalyst execution began: 12/02/2011 15:42:19.

    Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [disabled] for the [InstallExecutionMode]

    Searching for updated versions of resource files under the 'updates' folder [E:\updates].

    Found [0] resource files under the update folder.

    Searching for default versions of resource files under the folder [E:].

    Resource File Manager : Found (CultureTag=en-US) resource file at [E:\Office.en-us\OSETUPUI.DLL].

    Found [1] resource files under the default folder.

    Resource File Manager : Current user's LCID is [1033].

    Resource File Manager : Selecting resource file (File=E:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].

    Running in [InstallExecutionMode]. Run from TEMP folder at [C:\DOCUME~1\JANETF~1\LOCALS~1\Temp\Setup000004c8].

    Loaded resource file [C:\DOCUME~1\JANETF~1\LOCALS~1\Temp\Setup000004c8\OSETUPUI.DLL] (CultureTag=en-US).

    Loaded Dll : E:\ProPlusr.WW\OSETUP.DLL.

    Catalyst version is : 12.0.4518.1014

    JobExecutionMode is InstallExecutionMode.

    Adjusted window Y position to be on the screen.

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0117-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0016-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0044-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0115-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0116-0409-1000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-001A-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0018-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{91120000-0011-0000-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0019-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0010-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-001B-0409-0000-0000000FF1CE}"

    Product: PROPLUSR

      AddOnGroup Culture: en-us

        AddOnId: OFFICE.EN-US

        AddOnId: ACCESS.EN-US

        AddOnId: WORD.EN-US

        AddOnId: PUBLISHER.EN-US

        AddOnId: PROOFING.EN-US

        AddOnId: INFOPATH.EN-US

        AddOnId: ROSEBUD.EN-US

        AddOnId: POWERPOINT.EN-US

        AddOnId: OUTLOOK.EN-US

        AddOnId: EXCEL.EN-US

    No upgradable applications found

    Parsing config.xml at: E:\ProPlusr.WW\config.xml

    Preferred product specified in config.xml to be: PROPLUSR

    Product Deployment Mode: PerMachineManaged

    Target Deployment Account Security Identifier: S-1-5-0

    Loading package metadata: E:\Office.en-us\OfficeMUI.xml

    Loading package metadata: E:\Office.en-us\OfficeMUISet.xml

    Loading package metadata: E:\Excel.en-us\ExcelMUI.xml

    Loading package metadata: E:\Outlook.en-us\OutlookMUI.xml

    Loading package metadata: E:\PowerPoint.en-us\PowerPointMUI.xml

    Loading package metadata: E:\Rosebud.en-us\RosebudMUI.xml

    Loading package metadata: E:\InfoPath.en-us\InfoPathMUI.xml

    Loading package metadata: E:\Proofing.en-us\Proof.es\Proof.xml

    Loading package metadata: E:\Proofing.en-us\Proof.fr\Proof.xml

    Loading package metadata: E:\Proofing.en-us\Proof.en\Proof.xml

    Loading package metadata: E:\Proofing.en-us\Proofing.xml

    Loading package metadata: E:\Publisher.en-us\PublisherMUI.xml

    Loading package metadata: E:\Word.en-us\WordMUI.xml

    Loading package metadata: E:\Access.en-us\Access.en-us\AccessMUI.xml

    Loading package metadata: E:\Access.en-us\AccessMUISet.xml

    Loading package metadata: E:\ProPlusr.WW\ProPlusrWW.xml

    BRANDING: Parsing SkuredData...

    BRANDING: Parsing Branding Data...

    Unable to set a system restore point. Error: SystemRestore : error : Couldn't set the beginning of the restore point for Product: [Microsoft Office Professional Plus 2007]. ErrorCode: 10(0xa).

    Kicking off chained install...

    PERF: TickCount=269796 Name=Job::DoCacheWork Description=Begin function

    OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

    OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

    Cannot start local OSE service. Error code: 0x8007043c

    Error: Unable to select Source Engine process to start, see debug level logs for detail Type: UnexpectedError. 

    Error: Unable to select Source Engine process to start, see debug level logs for detail Type: UnexpectedError. 

    Error: Unable to select Source Engine process to start, see debug level logs for detail Type: UnexpectedError. 

    Catalyst execution finished: 12/02/2011 15:43:38.  Return code: 30088.  Exception caught: UnexpectedError.

    PERF: TickCount=270265 Name=RunSetup Description=End function

    =========================================================================

    Friday, December 02, 2011 11:56 PM
  • Hi William:

     

    Cleaned out the temp directory and manually started the OSA and then ran the installation.

    thsi error was located in the log file:

    Error: Failed to configure: {90120000-006E-0409-0000-0000000FF1CE} ErrorCode: 1635(0x663). 

     

    Thanks for the support

    Joe F.

     

    This is the most recent log file: SetupExe(201112021542194C8).log

    =====================================================================================

    PERF: TickCount=1098328 Name=OBootStrapper::Run Description=Begin function

    Operating System version: 5.1.2600 Service Pack 3. Platform ID: 2

    Running on a 32-bit operating system.

    Command line: "E:\SETUP.EXE" 

    No command line arguments given

    Verify file signature in "E:\SETUP.EXE"

    Verify file signature in "E:\ProPlusr.WW\OSETUP.DLL"

    Using setup controller dll at [E:\ProPlusr.WW\OSETUP.DLL].

    PERF: TickCount=1099265 Name=OBootStrapper::Run Description=Calling RunSetup

    Opening log file C:\DOCUME~1\JANETF~1\LOCALS~1\Temp\SetupExe(2011120216210461C).log.

    =========================================================================

    PERF: TickCount=1099265 Name=RunSetup Description=Begin function

    Catalyst execution began: 12/02/2011 16:21:04.

    Setupexe Resiliency Mode is set to [PerformIfApplicable]; thus Resiliency is [disabled] for the [InstallExecutionMode]

    Searching for updated versions of resource files under the 'updates' folder [E:\updates].

    Found [0] resource files under the update folder.

    Searching for default versions of resource files under the folder [E:].

    Resource File Manager : Found (CultureTag=en-US) resource file at [E:\Office.en-us\OSETUPUI.DLL].

    Found [1] resource files under the default folder.

    Resource File Manager : Current user's LCID is [1033].

    Resource File Manager : Selecting resource file (File=E:\Office.en-us\OSETUPUI.DLL) for CultureTag [en-US].

    Running in [InstallExecutionMode]. Run from TEMP folder at [C:\DOCUME~1\JANETF~1\LOCALS~1\Temp\Setup0000061c].

    Loaded resource file [C:\DOCUME~1\JANETF~1\LOCALS~1\Temp\Setup0000061c\OSETUPUI.DLL] (CultureTag=en-US).

    Loaded Dll : E:\ProPlusr.WW\OSETUP.DLL.

    Catalyst version is : 12.0.4518.1014

    JobExecutionMode is InstallExecutionMode.

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0117-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0016-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0044-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0115-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0116-0409-1000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-001A-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0018-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{91120000-0011-0000-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0019-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-0010-0409-0000-0000000FF1CE}"

    LIS: start parsing setup xml

    LIS: finished parsing LIS package "{90120000-001B-0409-0000-0000000FF1CE}"

    Product: PROPLUSR

      AddOnGroup Culture: en-us

        AddOnId: OFFICE.EN-US

        AddOnId: ACCESS.EN-US

        AddOnId: WORD.EN-US

        AddOnId: PUBLISHER.EN-US

        AddOnId: PROOFING.EN-US

        AddOnId: INFOPATH.EN-US

        AddOnId: ROSEBUD.EN-US

        AddOnId: POWERPOINT.EN-US

        AddOnId: OUTLOOK.EN-US

        AddOnId: EXCEL.EN-US

    No upgradable applications found

    Parsing config.xml at: E:\ProPlusr.WW\config.xml

    Preferred product specified in config.xml to be: PROPLUSR

    Product Deployment Mode: PerMachineManaged

    Target Deployment Account Security Identifier: S-1-5-0

    Loading package metadata: E:\Office.en-us\OfficeMUI.xml

    Loading package metadata: E:\Office.en-us\OfficeMUISet.xml

    Loading package metadata: E:\Excel.en-us\ExcelMUI.xml

    Loading package metadata: E:\Outlook.en-us\OutlookMUI.xml

    Loading package metadata: E:\PowerPoint.en-us\PowerPointMUI.xml

    Loading package metadata: E:\Rosebud.en-us\RosebudMUI.xml

    Loading package metadata: E:\InfoPath.en-us\InfoPathMUI.xml

    Loading package metadata: E:\Proofing.en-us\Proof.es\Proof.xml

    Loading package metadata: E:\Proofing.en-us\Proof.fr\Proof.xml

    Loading package metadata: E:\Proofing.en-us\Proof.en\Proof.xml

    Loading package metadata: E:\Proofing.en-us\Proofing.xml

    Loading package metadata: E:\Publisher.en-us\PublisherMUI.xml

    Loading package metadata: E:\Word.en-us\WordMUI.xml

    Loading package metadata: E:\Access.en-us\Access.en-us\AccessMUI.xml

    Loading package metadata: E:\Access.en-us\AccessMUISet.xml

    Loading package metadata: E:\ProPlusr.WW\ProPlusrWW.xml

    BRANDING: Parsing SkuredData...

    BRANDING: Parsing Branding Data...

    Kicking off chained install...

    PERF: TickCount=1165406 Name=Job::DoCacheWork Description=Begin function

    OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

    OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

    Running Source Engine process detected

    Running version: 14.0.4730.1010

    OSE is running

    Running OSE version 14.0.4730.1010

    LIS: start caching package "{90120000-0115-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-0115-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-0115-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-0115-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-0115-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-0115-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-0016-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-0016-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-0016-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-001A-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-001A-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-001A-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-0018-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-0018-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-0018-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-0010-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-0010-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-0010-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-0044-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-0044-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-0044-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-002C-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-002C-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-002C-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-002C-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-002C-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-0019-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-0019-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-0019-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-001B-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-001B-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-001B-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-0117-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-0117-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-0117-0409-0000-0000000FF1CE}"

    LIS: start caching package "{90120000-0117-0409-0000-0000000FF1CE}"

    LIS: creating download package "{90120000-0117-0409-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{90120000-0117-0409-0000-0000000FF1CE}"

    LIS: start caching package "{91120000-0011-0000-0000-0000000FF1CE}"

    LIS: creating download package "{91120000-0011-0000-0000-0000000FF1CE}-C"

    LIS: finished starting caching package "{91120000-0011-0000-0000-0000000FF1CE}"

    PERF: TickCount=1174625 Name=Job::DoCacheWork Description=End function

    OptionDependency: Setting InstallState of WhiteRabbitHidden to Local

    OptionDependency: Setting InstallState of WORDSharedFiles to Local

    OptionDependency: Setting InstallState of ExcelXmlEditVerb64 to Local

    OptionDependency: Setting InstallState of DCubeHidden to Local

    OptionDependency: Setting InstallState of XDocsXmlEditVerb64 to Local

    OptionDependency: Setting InstallState of OfficeVBAHelpHidden to Local

    OptionDependency: Setting InstallState of WordXmlEditVerb64 to Local

    OptionDependency: Setting InstallState of WISPHidden to Local

    OptionDependency: Setting InstallState of XDOCSEditorFiles to Local

    OptionDependency: Setting InstallState of PPTXmlEditVerb64 to Local

    Final Option Tree:

      AlwaysInstalled:local

      Gimme_OnDemandData:local

      ProductFiles:local

        VSCommonPIAHidden:local

        dummy_MSCOMCTL_PIA:local

        dummy_Office_PIA:local

        ACCESSFiles:local

          Access_PIA:local

          AccessWizards:local

          CalendarControl:local

          DeveloperWizards:local

          AccessHelpFiles:local

          AccessTemplatesIntl:local

        EXCELFiles:local

          Excel_PIA:local

          ExcelAddinFiles:local

            ExcelAddInEuroToolFiles:advertised

            ExcelAddinHTMLFiles:local

            ExcelAddinATPFiles:advertised

            ExcelAddinLookupFiles:advertised

            ExcelAddinSolverFiles:advertised

            ExcelAddinSumIfFiles:advertised

          ExcelHelpFiles:local

          ExcelSampleFiles:local

        OneNoteFiles:absent

        OUTLOOKFiles:local

          Outlook_PIA:local

          OutlookImportExportFiles:local

            OutlookDVExtensionsFiles:local

              OutlookDVAct3Files:local

              OutlookDVCsvDosFiles:local

              OutlookDVCsvWinFiles:local

              OutlookDVDbaseFiles:local

              OutlookDVOrg97Files:local

              OutlookDVPabFiles:local

          OutlookVBScript:local

          OutlookMessaging:local

            OutlookMAPI2:local

              OutlookMAPICONTAB2:local

              OutlookMAPIEMS2:local

              OutlookMAPILDAP2:local

              OutlookMAPIPST2:local

          OutlookAddIns:local

            OutlookAddIn_SPS:local

            OutlookAuxDsp:absent

          OutlookOms:local

          OutlookHelpFiles:local

          OutlookStationeryFiles:local

            OutlookStationeryBasicFiles:local

            OutlookStationeryExtended:local

          OutlookTemplateFiles:absent

        PPTFiles:local

          OrgChartFiles:absent

          PowerPoint_PIA:local

          PPTPresentationTemplates:local

          PPTSoundFiles:local

          PPTViewerFiles:local

          PPTHelpFiles:local

        PubPrimary:local

          PubComPrinting:local

            PubComPrintingEnRGBCMYK:local

          Publisher_PIA:local

          PubPaperDirect:local

          PubWizards:local

            PubWizardsTier2:local

            PubWizardsTier3:local

          PublisherFontSchemes:local

          PublisherHelpFiles:local

        SHAREDFiles:local

          AceRepl:local

          CAGFiles:local

            CAGCategoryFiles:local

              CAGCat10:local

                CAGCat10Clips:local

              CAGOffice10:local

                CAGOffice10Clips:local

          ConvertersFiltersFile:local

            GraphicsFiltersFile:local

              GraphicsFiltersCGMFiles:local

              GraphicsFiltersEPSFiles:local

              GraphicsFiltersGIFFiles:local

              GraphicsFiltersJPEGFiles:local

              GraphicsFiltersPICTFiles:local

              GraphicsFiltersPNGFiles:local

              GraphicsFiltersWPGFiles:local

            TextConverters:local

              TCWorks7Files:local

              TCRecoverFiles:local

              TCWP5Files:local

              TCWP6Files:local

            WordConverter12Files:local

          InternationalSupportFiles:local

            InternationalSupportFiles_ArialUni:local

            InternationalSupportFiles_JPN:absent

          OArt_DocTheme:local

          OfficeDigitalSFiles:local

          OsaNonBoot:absent

          ProofingTools:local

            TranslationCore:local

            ProofingTools_1033:local

              FindAllWordFormsFiles_1033:local

              HyphenationFiles_1033:local

              OCR_1033:absent

              SpellingAndGrammarFiles_1033:local

              ThesaurusFiles_1033:local

            ProofingTools_1036:local

              FindAllWordFormsFiles_1036:local

              HyphenationFiles_1036:local

              OCR_1036:absent

              SpellingAndGrammarFiles_1036:local

              ThesaurusFiles_1036:local

              TranslationFiles_1036:local

            ProofingTools_3082:local

              FindAllWordFormsFiles_3082:local

              HyphenationFiles_3082:local

              OCR_3082:absent

              SpellingAndGrammarFiles_3082:local

              ThesaurusFiles_3082:local

              TranslationFiles_3082:local

          PubFontsSys:local

            PubFontsBalanceSys:local

          TCDRegistration:local

          THEMESFiles:local

            ThemesAdditionalFiles:local

            ThemesTypicalFiles:local

          VBAFiles:local

            VBAHelpFiles:local

          WISPFiles:local

        TOOLSFiles:local

          DocServicesFiles:local

          Forms_PIA:local

          GRAPHFiles:local

            Graph_PIA:local

            GraphHelpFiles:local

          HTMLSourceEditing:local

            WebScripting:local

              WebDebugging:absent

          MsInfoFiles:local

          MSOfficeDocumentImaging:advertised

            DocumentImagingUtils:absent

            MSPPRTDRIVER:advertised

            MSPHELP:absent

          MSTagPluginsFiles:local

            MetricConverter:local

            MSTagPluginBiblioFiles:local

            MSTagPluginDateFiles:local

            MSTagPluginNamesFiles:local

            MSTagPluginPlacesFiles:local

            MSTagPluginStockFiles:local

          OISFiles:local

          OSESupp:local

            LISTFiles:local

            WebDiscussFiles:local

          QueryFiles:local

          RefIEBarFiles:local

          SetLanguageFiles:local

            SetLanguageHelpFiles:local

          SmartTag_PIA:local

          WebDriveFiles:local

          EquationEditorFiles:local

        Visio64Files:local

        VisioPreviewerFiles:local

        WORDFiles:local

          Word_PIA:local

          WordBibliographyFiles:local

          WORDBordersFiles:local

          WORDDocumentTemplates:local

          WORDHelpFiles:local

          WordQuickFormatsFiles:local

        XDOCSFiles:local

          XDocs_PIA:local

            XDocsProgrammabilityFiles:absent

              VSTAIDEFiles:absent

          XDocsRegFormFiles:local

          XDOCSHelpFiles:local

          XDocsSamples:local

            XDocsSolutionSamples:local

            XDocsSolutionsFiles:local

              XDocsSolutionAbsenceRequest:local

              XDocsSolutionApplicantRating:local

              XDocsSolutionAssetTracking:local

              XDocsSolutionChangeOrder:local

              XDocsSolutionExpenseReport:local

              XDocsSolutionExpenseReportDom:local

              XDocsSolutionInvoiceMultiTaxRates:local

              XDocsSolutionInvoiceRequest:local

              XDocsSolutionInvoiceSingleTaxRate:local

              XDocsSolutionIssueTrackingDtl:local

              XDocsSolutionIssueTrackingSimple:local

              XDocsSolutionMeetingAgenda:local

              XDocsSolutionPerformanceReview:local

              XDocsSolutionProjectPlan:local

              XDocsSolutionPurchaseOrder:local

              XDocsSolutionPurchaseRequest:local

              XDocsSolutionResume:local

              XDocsSolutionSalesReport:local

              XDocsSolutionServiceRequest:local

              XDocsSolutionStatusReport:local

              XDocsSolutionTimeCardDetailed:local

              XDocsSolutionTimeCardSimple:local

              XDocsSolutionTravelItinerary:local

              XDocsSolutionTravelRequest:local

              XDocsSolutionVendorInformation:local

        WORDSharedFiles:local

        XDOCSEditorFiles:local

        WhiteRabbitHidden:local

        WISPHidden:local

        DCubeHidden:local

        ExcelXmlEditVerb64:local

        PPTXmlEditVerb64:local

        WAC_XmlEditVerb64EWD:absent

        WAC_XmlEditVerb64FPAC:absent

        WAC_XmlEditVerb64SPD:absent

        WordXmlEditVerb64:local

        XDocsXmlEditVerb64:local

        VisioPreviewerIntl:local

        OfficeVBAHelpHidden:local

      RosebudMSIFiles:local

    "Installed" sku component file E:\InfoPath.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\InfoPath.en-us\setup.xml.

    "Installed" sku component file E:\Proofing.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Proofing.en-us\setup.xml.

    "Installed" sku component file E:\Publisher.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Publisher.en-us\setup.xml.

    "Installed" sku component file E:\Access.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Access.en-us\setup.xml.

    "Installed" sku component file E:\Office.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Office.en-us\setup.xml.

    "Installed" sku component file E:\PowerPoint.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\PowerPoint.en-us\setup.xml.

    "Installed" sku component file E:\Rosebud.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Rosebud.en-us\setup.xml.

    "Installed" sku component file E:\Excel.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Excel.en-us\setup.xml.

    "Installed" sku component file E:\Outlook.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Outlook.en-us\setup.xml.

    "Installed" sku component file E:\ProPlusr.WW\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\PROPLUSR\setup.xml.

    "Installed" sku component file E:\Word.en-us\setup.xml to C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Word.en-us\setup.xml.

    Determining ARP entry registry values.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2485663.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2485663.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2483185.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2483185.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2481109.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2481109.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2479943.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2479943.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2478971.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2478971.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2478960.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2478960.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2476490.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2476490.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2443105.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2443105.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2440591.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2440591.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2423089.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2423089.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2419632.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2419632.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2412687.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2412687.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2393802.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2393802.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2387149.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2387149.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2378111_WM9.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2378111_WM9.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2360937.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2360937.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2360131-IE7.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2360131-IE7.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2347290.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2347290.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2345886.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2345886.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2296011.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2296011.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2286198.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2286198.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2279986.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2279986.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2259922.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2259922.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2229593.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2229593.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2183461-IE7.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2183461-IE7.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2160329.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2160329.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2158563.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2158563.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2141007.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2141007.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2121546.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2121546.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2115168.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2115168.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2079403.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\KB2079403.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IEData.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IEData.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie7.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ie7.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE5BAKEX.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE5BAKEX.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE4Data.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE4Data.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE40.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IE40.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IDNMitigationAPIs.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\IDNMitigationAPIs.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ICW.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\ICW.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Google Desktop.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Google Desktop.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Gameshow Pro.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Gameshow Pro.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Fontcore.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Fontcore.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DXM_Runtime.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DXM_Runtime.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\dlatray.exe.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\dlatray.exe.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DirectDrawEx.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DirectDrawEx.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DirectAnimation.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DirectAnimation.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dell Game Console.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dell Game Console.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dell Digital Jukebox Driver.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Dell Digital Jukebox Driver.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DataPlugin.dll.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\DataPlugin.dll.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CTMBDemo_Audigy.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CTMBDemo_Audigy.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CopyNow.dll.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CopyNow.dll.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Connection Manager.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Connection Manager.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\CNXT_MODEM_HDAUDIO_VEN_14F1&DEV_2BFA&SUBSYS_14F100C3.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Broadcom 802.11b Network Adapter.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Broadcom 802.11b Network Adapter.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Branding.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Branding.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVS4YOU Software Navigator_is1.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVS4YOU Software Navigator_is1.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVS Audio Editor_is1.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AVS Audio Editor_is1.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AudioPlugin.dll.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AudioPlugin.dll.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AOLCoach.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AOLCoach.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AOL Connectivity Services.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AOL Connectivity Services.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\America Online us.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\America Online us.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\Adobe Flash Player ActiveX.

    Opening registry key: HKCU\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AddressBook.

    Opening registry key: HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Uninstall\AddressBook.

    Executing chained package: OfficeMUI.en-us

    12/02/2011 16:22:20 Configuring chained package: OfficeMUI.en-us

    PERF: TickCount=1175546 Name=Verify MSI local install source Description=Begin function

    OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

    OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

    File at E:\ProPlusr.WW\ose.exe has version: 12.0.4518.1014

    File at C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE has version: 14.0.4730.1010

    Running OSE version 14.0.4730.1010

    OSE is detected as a registered service. Service binary is reported at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

    OSE service binary is detected at location: C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE

    File at E:\ProPlusr.WW\ose.exe has version: 12.0.4518.1014

    File at C:\Program Files\Common Files\Microsoft Shared\Source Engine\OSE.EXE has version: 14.0.4730.1010

    Running OSE version 14.0.4730.1010

    LIS: wait for package "{90120000-0115-0409-0000-0000000FF1CE}" to complete caching

    LIS: package "{90120000-0115-0409-0000-0000000FF1CE}" caching completed

    PERF: TickCount=1187390 Name=Completed verify local install source Description=End function

    Resource File Manager : Converted CultureTag [en-US] to LocaleId [1033].

    Catalyst Package Configuration...

        Package: OfficeMUI.en-us

        File: C:\MSOCache\All Users\{90120000-0115-0409-0000-0000000FF1CE}-C\OfficeMUI.msi

        Command Line:  ADDLOCAL=MetricConverterIntl_1033,AlwaysInstalledIntl_1033,MSTagPluginStockFilesIntl_1033,VBAHelpFilesIntl_1033,GraphicsFiltersCGMFilesIntl_1033,EquationEditorFilesIntl_1033,GraphicsFiltersEPSFilesIntl_1033,CAGCat10Intl_1033,MSTagPluginNamesFilesIntl_1033,MsoInstalledPackagesScopedIntl_1033,WebDiscussFilesIntl_1033,CAGOffice10Intl_1033,OISFilesIntl_1033,HTMLSourceEditingIntl_1033,CAGFilesIntl_1033,WISPHiddenIntl_1033,AceFilesIntl_1033,SetLanguageFilesIntl_1033,OSetupControllerIntl_1033,XDOCSEditorFilesIntl_1033,SetupControllerFiles,ClviewFilesIntl_1033,ProductNonBootFilesIntl_1033,MSTagPluginPlacesFiles_1033,TCWP5FilesIntl_1033,AceReplIntl_1033,ProductFilesIntl_1033,GraphHelpFilesIntl_1033,Gimme_OnDemandData,GraphicsFiltersWPGFilesIntl_1033,TCWP6FilesIntl_1033,GraphicsFiltersGIFFilesIntl_1033,GRAPHFilesIntl_1033,MSTagPluginDateFilesIntl_1033,WebDriveFilesIntl_1033,LISTFilesIntl_1033,MsInfoFilesIntl_1033,TCRecoverFilesIntl_1033,SetupXmlFiles,TOOLSFilesIntl_1033,VisioPreviewerIntl_1033,GraphicsFiltersPNGFilesIntl_1033,MSSOAP3Intl_1033,OfficeVBAHelpIntlHiddenIntl_1033,GraphicsFiltersPICTFilesIntl_1033,OfficeDigitalSFilesIntl_1033,VBAFilesIntl_1033,GraphicsFiltersJPEGFilesIntl_1033,QueryFilesIntl_1033,SetLanguageHelpFilesIntl_1033 REMOVE=MSPHELPIntl_1033,WebDebuggingIntl_1033 ADVERTISE=MSOfficeDocumentImagingIntl_1033 ARPENTRY_HELPTELEPHONE="" ARPENTRY_NOREMOVE="#0" ARPENTRY_CONTACT="" ARPENTRY_HELPLINK="" ARPENTRY_NOREPAIR="#1" ARPENTRY_SHELLUITRANSFORMLANGUAGE="en-US" ARPENTRY_SKUCOMPONENTS="[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\InfoPath.en-us\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Proofing.en-us\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Publisher.en-us\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Access.en-us\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Office.en-us\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\PowerPoint.en-us\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Rosebud.en-us\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Excel.en-us\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Outlook.en-us\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\PROPLUSR\setup.xml[~]C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\Word.en-us\setup.xml[~]" ARPENTRY_URLINFOABOUT="" ARPENTRY_CACHELOCATION="C:\MSOCache\All Users" COMPANYNAME=" " ACCEPTEDEULA="1" ARPENTRY_MODIFYPATH="""C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe"" /modify PROPLUSR /dll OSETUP.DLL" ARPENTRY_PACKAGEIDS="[~]OfficeMUI.en-us[~]OfficeMUISet.en-us[~]ExcelMUI.en-us[~]OutlookMUI.en-us[~]PowerPointMUI.en-us[~]RosebudMUI.en-us[~]InfoPathMUI.en-us[~]Proof.es-es[~]Proof.fr-fr[~]Proof.en-us[~]Proofing.en-us[~]PublisherMUI.en-us[~]WordMUI.en-us[~]AccessMUI.en-us[~]AccessMUISet.en-us[~]ProPlusrWW[~]" ARPENTRY_PRODUCTCODES="[~]{90120000-006E-0409-0000-0000000FF1CE}[~]{90120000-0115-0409-0000-0000000FF1CE}[~]{90120000-0016-0409-0000-0000000FF1CE}[~]{90120000-001A-0409-0000-0000000FF1CE}[~]{90120000-0018-0409-0000-0000000FF1CE}[~]{90120000-0010-0409-0000-0000000FF1CE}[~]{90120000-0044-0409-0000-0000000FF1CE}[~]{90120000-001F-0C0A-0000-0000000FF1CE}[~]{90120000-001F-040C-0000-0000000FF1CE}[~]{90120000-001F-0409-0000-0000000FF1CE}[~]{90120000-002C-0409-0000-0000000FF1CE}[~]{90120000-0019-0409-0000-0000000FF1CE}[~]{90120000-001B-0409-0000-0000000FF1CE}[~]{90120000-0015-0409-0000-0000000FF1CE}[~]{90120000-0117-0409-0000-0000000FF1CE}[~]{91120000-0011-0000-0000-0000000FF1CE}[~]" REMOVEPREVIOUS="" REMOVESAMEVERSION="" SETUPEXE_DOARPWRITE="1" USERNAME=" " ARPENTRY_INSTALLLOCATION="C:\Program Files\Microsoft Office" ARPENTRY_UNINSTALLSTRING="""C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\setup.exe"" /uninstall PROPLUSR /dll OSETUP.DLL" ARPENTRY_URLUPDATEINFO="" BRANDING_XML="C:\DOCUME~1\JANETF~1\LOCALS~1\Temp\Setup0000061c\BRANDING.XML" ARPENTRY_DISPLAYVERSION="12.0.4518.1014" ARPENTRY_DISPLAYNAME="Microsoft Office Professional Plus 2007" ARPENTRY_NOMODIFY="#0" ARPENTRY_DISPLAYICON="C:\Program Files\Common Files\Microsoft Shared\OFFICE12\Office Setup Controller\OSETUP.DLL,1" ARPENTRY_NOELEVATEONMODIFY="#1" INSTALLLOCATION="C:\Program Files\Microsoft Office" PIDREPAIR="1" SETUPEXEINSTALLUICULTURE="en-US" USERINITIALS="MSOffice" WATSONSQM="AUTOREPORT" REBOOT=ReallySuppress LAUNCHEDBYSETUPEXE=1 MSIRESTARTMANAGERCONTROL="Disable" SETUPEXEINSTALLUILANGUAGE=1033 SETUPINTLDLLDIRECTORY="C:\DOCUME~1\JANETF~1\LOCALS~1\Temp\Setup0000061c\"

    MSI(INITIALIZE): '(null)'

    MSI(COMMONDATA): '1: 0 2: 1033 3: 1252 '

    MSI(INFO): 'This patch package could not be opened.  Verify that the patch package exists and that you can access it, or contact the application vendor to verify that this is a valid Windows Installer patch package.

    C:\WINDOWS\Installer\396207.msi'

    MSI(TERMINATE): '(null)'

    Log level changed from: Standard to: Verbose

    Error: Failed to configure: {90120000-006E-0409-0000-0000000FF1CE} ErrorCode: 1635(0x663). 

    Rolling back chain

    12/02/2011 16:22:34 Rolling back package: OfficeMUI.en-us

    There appears to be no rollback work to do for package: OfficeMUI.en-us path: C:\MSOCache\All Users\{90120000-0115-0409-0000-0000000FF1CE}-C\OfficeMUI.msi

    Stopping running ose

    LIS: start uncaching for download "{90120000-0010-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-0010-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{90120000-0016-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-0016-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{90120000-0018-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-0018-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{90120000-0019-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-0019-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{90120000-001A-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-001A-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{90120000-001B-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-001B-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{90120000-002C-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-002C-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{90120000-0044-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-0044-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{90120000-0115-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-0115-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{90120000-0117-0409-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{90120000-0117-0409-0000-0000000FF1CE}-C"

    LIS: start uncaching for download "{91120000-0011-0000-0000-0000000FF1CE}-C"

    LIS: finished uncaching for download "{91120000-0011-0000-0000-0000000FF1CE}-C"

    Stopping running ose

    SystemRestore : Attempting to cancelling System-Restore-Point for Product [Microsoft Office Professional Plus 2007] (with RestorePointType [0, Installed]).

    SystemRestore : Successfully cancelled System-Restore-Point for Product [Microsoft Office Professional Plus 2007] (with RestorePointType [0, Installed]).

    Showing completion dialog.

    Reboot requested if needed.

    No reboot is needed.

    Catalyst execution finished: 12/02/2011 16:22:38.  Return code: 1635.

    PERF: TickCount=1193515 Name=RunSetup Description=End function

    =========================================================================

    Saturday, December 03, 2011 12:36 AM
  • Hi, Joe


    If you have install Office (any version) before, please remove it and the re-install office 2007.

    For "Error Message: 1635 This Patch Package Could Not Be Opened", refe to following link to remove Damaged Registry Key:

    http://support.microsoft.com/kb/812490

    Is this installation resource available?

    Could you please try to install to another computer test it?

    If it can be installed, please test with a new user account:

    We can follow the steps in the articles to create a new user account to test the issue. If the problem does not occur in the new user account, some settings in the old account are corrupted. We can copy the main user files from the old account to the new account, delete the old account, and then continue using the new account.

    "How to copy data from a corrupted user profile to a new profile in Windows XP"

    http://support.microsoft.com/kb/811151

     


    William Zhou CHN

    TechNet Community Support


    Monday, December 05, 2011 1:09 AM
  • Hi William

    Found a copy of this and tried to install....no go....

    I don't ever remember this program residing on this computer.

    Would reloading windows (have reinstall disk from Dell) resolve this issue or should I go to the registry clean first?

     

    Thanks

     

    Joe F.

    Monday, December 05, 2011 5:00 PM
  • Hi, Joe

    Reload windows should be final way.

    Before that you have two ways test this issue, hope this useful:

    1. Backup and Remove Damaged Registry Key,   322756  How to back up and restore the registry in Windows

    2. Troubleshoot a problem by performing a clean boot in Windows XP

      http://support.microsoft.com/kb/310353

    Best regards

    William Zhou

    --------------------------------------------------------------------------------
    Please remember to mark the replies as answers if they help and unmark them if they provide no help


    William Zhou CHN

    TechNet Community Support

    Tuesday, December 06, 2011 1:16 AM
  • Hi William:

     

    I will work these suggestions this morning and let you know.

     

    Thanks

     

    Joe F.

    Tuesday, December 06, 2011 2:35 PM
  • Hi William:

     

    Could not get any of these suggestions to work, so I re-installed XP (re-formatted the partition as well). Everything worked fine and the system is running good.

    Interesting stuff and I learned a lot.

     

    I apprecaitethe support you have given me.

     

    Thanks

     

    Joe F.

    Friday, December 09, 2011 5:13 PM
  • Hi, Joe

    I'm glad to hear that proble has been resolved. ^_^

    I appreciate all your time and share the resolution.

    Cheers

     


    William Zhou CHN

    TechNet Community Support

    Monday, December 12, 2011 1:29 AM