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Office 2013: Microsoft setup bootstrapper has stopped working

    Question

  • I cannot install Office Professional Plus 2013 on Win 7 64-Bit. Neither x86 nor x64 Office 2013 can be installed sucessfully.

    I've tried to uninstall the previous versions of Office 2007, via using the Microsoft Fixit tool MicrosoftFixit50154 in http://support.microsoft.com/kb/971179, but after that, it still failed to install Office 2013.

    I've tried to remove all traces of the new Office installed on the system via O15CTRRemove in http://support.microsoft.com/kb/2739501, but this fix cannot work with error code 0x80300113.

    Can anyone help me? Thanks!

    Friday, June 28, 2013 10:31 AM

Answers

All replies

  • Hi,

    Try to follow the methods listed in the link below to troubleshoot the issue:

    http://support.microsoft.com/kb/2822317


    Jaynet Zhang
    TechNet Community Support

    Monday, July 01, 2013 2:19 AM
    Moderator
  • I tried everything in this link with no success. I am trying to install Office 2013 on a fresh install of Windows 7 on both a Hyper-V VM and a Fresh install on a Lenovo laptop and I cannot get it to install. Every time I do I get the Microsoft Setup Bootstrapper has stopped working.

    I am at a loss as to what to do now. 

    Monday, August 18, 2014 8:43 PM
    • Microsoft Office has stopped working.
    • Microsoft Word has stopped working.
    • Microsoft Outlook has stopped working.
    • Microsoft Excel has stopped working.
    • Microsoft PowerPoint has stopped working.
    • Microsoft Publisher has stopped working.
    • Microsoft Visio has stopped working.

    If You have any Problem Please Visit . this is very usefulll artical

    http://www.broovo.com/how-to-fix-microsoft-office-2013-bootstrapper-error/

    • Proposed as answer by Macky Johna Monday, September 29, 2014 10:33 AM
    • Unproposed as answer by Macky Johna Monday, September 29, 2014 10:33 AM
    Monday, September 29, 2014 10:33 AM