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Outlook 2010 - emails are not going into the Inbox.

    Question

  • I'm receiving the emails, however, they don't automatically go in the inbox.  I can only find them if I click filter emails, this week.

    I uninstalled Office and then did a reinstall.  it's working a little better but it did not correct this problem.

    Wednesday, October 06, 2010 6:38 PM

Answers

  • Hi,

     

     

    The most common culprit for mail not going to the inbox is a Mailing List Manager entry or Rule.

    Check those (Tools > Mailing List Manager and Tools > Rules).

    A Mailing List Manager entry, for example, might incorrectly list

    your email address as being a mailing list.

    For more information, take a look at

    http://www.entourage.mvps.org/faq_topic/index.html#broken_rule

     

    Regards,

     

    Harry Yuan

    Thursday, October 07, 2010 6:30 AM

All replies

  • Hi,

     

     

    The most common culprit for mail not going to the inbox is a Mailing List Manager entry or Rule.

    Check those (Tools > Mailing List Manager and Tools > Rules).

    A Mailing List Manager entry, for example, might incorrectly list

    your email address as being a mailing list.

    For more information, take a look at

    http://www.entourage.mvps.org/faq_topic/index.html#broken_rule

     

    Regards,

     

    Harry Yuan

    Thursday, October 07, 2010 6:30 AM
  • THANK YOU!!! That was the problem when I had to remove and add in my email address, I clicked on a setting and it set up a new inbox!
    Friday, November 11, 2011 4:15 PM