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Recover Corrupt Files - Word, Excel, PDF RRS feed

  • Question

  • I'm trying to recover a folder with some critical data that was damaged or corrupted, likely by a virus. Its a 10GB folder that contains Word, Excel, and PDF documents. None will open, and each report that the format of the file is invalid and/or does not match the extension.

    I tried free file repair tools online with no luck. I'm looking for the best tools or services, free or fee-based, that will give me the best chance of recovering at least some of this data.

    Error messages for each file type are attached, though Excel docs just don't return anything.
    Friday, April 24, 2015 12:09 PM

Answers

  • Try Microsoft Office DOC repair or recover services, powered by Word Repair Toolbox and repair the internal structure of text files in Microsoft Word format in several mouse clicks. For more: http://www.docrepairtoolbox.com/
    • Marked as answer by PeterBrads Monday, April 27, 2015 9:46 AM
    Monday, April 27, 2015 9:11 AM

All replies

  • Hi,

    First, I'd recommend you update your antivirus and run the virus scan task. If the issue is caused by a virus, we need to make sure it won't cause more losses.

    In addition, we can follow the following steps to try recovering the damaged Excel and Word files:

    How to recover data from damaged workbooks in Excel:

    https://support.microsoft.com/en-us/kb/820741

    How to troubleshoot damaged Word documents:

    https://support.microsoft.com/en-us/kb/826864

    Regards,

    Steve Fan
    TechNet Community Support


    It's recommended to download and install Configuration Analyzer Tool (OffCAT), which is developed by Microsoft Support teams. Once the tool is installed, you can run it at any time to scan for hundreds of known issues in Office programs.

    Please remember to mark the replies as answers if they help, and unmark the answers if they provide no help. If you have feedback for TechNet Support, contact tnmff@microsoft.com.

    Monday, April 27, 2015 5:51 AM
  • Try Microsoft Office DOC repair or recover services, powered by Word Repair Toolbox and repair the internal structure of text files in Microsoft Word format in several mouse clicks. For more: http://www.docrepairtoolbox.com/
    • Marked as answer by PeterBrads Monday, April 27, 2015 9:46 AM
    Monday, April 27, 2015 9:11 AM
  • Hey!

    It seems like you have corrupt Office files. So, to recover them MS Office Recovery Products range can help you. No matter it a Word File, Excel, PPT, etc. These product range can recover maximum possible content from corrupt files.

    For more info - https://www.sysinfotools.com/products/ms-office-recovery.php

    Thursday, July 23, 2020 6:37 AM