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Windows Explorer View opening incorrectly RRS feed

  • Question

  • Hi,

    One of my users is experiencing an issues with opening the windows explorer view in Sharepoint. At first she was having an issue with opening pdfs. One of our help desk associates noticed she had both Adobe Reader and Acrobat installed so he uninstalled Reader and that seemed to fix the issue with opening pdfs. The user then called back to report that Windows Explorer is opening as a "website" when launched from sharepoint.

    I had the help desk install the Software for Web Folders update at http://www.microsoft.com/downloads/en/details.aspx?FamilyID=17c36612-632e-4c04-9382-987622ed1d64&displaylang=en  then I had them install the 2007 Office hotfix available at http://support.microsoft.com/kb/943337/en-us as suggested in another post. These installs did not fix the issue and she is also unable to drag and drop files from explorer view and create shortcuts.

    We are using..WSS 3.0, Windows XP Pro, Office 2003, IE 6

    This seems to only be happening for this user. Any suggestions would be appreciated...

    Thanks!

     

     

    Wednesday, October 20, 2010 3:53 PM

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