Outlook 2010 MAPI New mail notification not working

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  Hi,

   

   

  To get started, launch Outlook 2010, head over to Home tab, click Manage Rules & Alerts from the Rules drop-down button.

  You will reach Rules and Alerts dialog, click New Rule to apply rules on specific actions.

  In Rules Wizard, we will start off with creating blank rule, click apply rule on messages i receive and hit Next.

  In this step, we need to select an account, so enable through the specified account button. Under Step 2 click specified account.

  Select an account and click OK

  You will see that account name in the bottom pane. Click Next to proceed further.

  Now scroll down the list of actions and enable display a Desktop Alert and play a sound (to select different sound for IMAP account).

  Under Step 2 click a sound to select different audio file to be played with desktop notification. Once selected click Finish to end the wizard.

  It will bring you back to Rules and Alerts dialog show newly added rule. Click OK.

  From now on when you will receive email through IMAP account, an alert notification will pop-up.

  One thing we noticed is that it will not display the body text during notification, only the sender name and subject will be displayed. For a more customizable email notifications, check out MailAlert add-in.

  Sincerely,

   

  Harry 

  • Proposed as answer by Harry Yuan Monday, February 21, 2011 8:29 AM
  • Marked as answer by Harry Yuan Monday, February 21, 2011 8:29 AM

  Tuesday, February 15, 2011 7:30 AM
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  The attached solution worked for me. I did not have the setting checked. Once I checked "Use Cached Exchange Mode" and restarted Outlook 2010, my new mail notification worked again.

  To get to the setting displayed, follow this path:

  File > Info > Account Settings > Account Settings > Email Tab > Change

  

  Thursday, April 12, 2012 7:43 PM
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  Thanks.  That worked.

  Friday, January 10, 2014 6:10 PM
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  Thank you, setting a Rule for my IMAP account worked!

  Monday, January 15, 2018 6:51 PM
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  Hi,

   

   

  To get started, launch Outlook 2010, head over to Home tab, click Manage Rules & Alerts from the Rules drop-down button.

  You will reach Rules and Alerts dialog, click New Rule to apply rules on specific actions.

  In Rules Wizard, we will start off with creating blank rule, click apply rule on messages i receive and hit Next.

  In this step, we need to select an account, so enable through the specified account button. Under Step 2 click specified account.

  Select an account and click OK

  You will see that account name in the bottom pane. Click Next to proceed further.

  Now scroll down the list of actions and enable display a Desktop Alert and play a sound (to select different sound for IMAP account).

  Under Step 2 click a sound to select different audio file to be played with desktop notification. Once selected click Finish to end the wizard.

  It will bring you back to Rules and Alerts dialog show newly added rule. Click OK.

  From now on when you will receive email through IMAP account, an alert notification will pop-up.

  One thing we noticed is that it will not display the body text during notification, only the sender name and subject will be displayed. For a more customizable email notifications, check out MailAlert add-in.

  Sincerely,

   

  Harry 

  This works fine for me. Strange though that one has to create a rule for something that is already ticked in the mail-options.
  

  Wednesday, April 4, 2018 1:52 PM