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Document versions going missing after editing RRS feed

  • Question

  • We've discovered a very weird behaviour in our SharePoint 2007 environment:

    Looking at a document's version history, we found out that sometimes a version gets lost after a new version gets checked in, as well as that the new version is checked in twice.

    The following screenshot illustrates it:

    http://www.modery.net/gallery/1/image_53a6d40d-1847-474d-86c3-0ef44cfbb501.png

    We were at version 0.13, and checked out the document and edited it. It was then checked back in as version 0.14, which somehow was checked in twice (0.14 AND 0.15). And as you can see, version 0.13 has gone missing!

    As you can also see from the dates in that screenshot, this is not just a recent issue, but one that seems to exist for quite some time already, so far unnoticed by us.

    • We've got confirmed cases for Word and Excel documents, so it's not restricted to a particular type of document only.
    • The editors differ as well, furthermore they are located in different cities.
    • These versions also weren't deleted manually, but rather really disappear "on their own" (without any user interaction besides the editing).
    • Also, it can happen multiple times for a file (e.g. 0.13 missing, 0.14 and 0.15 identical, later 0.21 missing, 0.22 and 0.23 identical, etc), but not all the time (In my example, versions 0.16 - 0.20 are there, no issues).
    • The missing versions aren't in any recycle bin (neither in the site, nor in the site collection)

    We currently have no solution for this problem, as we don't know what causes it. By chance, has anyone seen something like this before, or has an explanation what is happening here?


    • Edited by Mike Walsh FIN Thursday, March 24, 2011 10:17 AM As there are still some people on slow links, post URLs to your images so they can choose whether they want to access them
    • Moved by Mike Walsh FIN Thursday, March 24, 2011 10:17 AM admin q (From:SharePoint - Collaboration (pre-SharePoint 2010))
    Thursday, March 24, 2011 10:04 AM

All replies

  • Lets rule out the obvious things first.  In your Document Library Versioning settings, there is a section that allows you to specify how many versions of an item are retained.  If this is set to a specific number, than any new saves or editions will push older versions off your visibility / retrieval list.
    Steven Andrews | SharePoint Professional | http://www.twitter.com/backpackerd00d | https://baron72.wordpress.com/
    Thursday, March 24, 2011 10:42 AM
    Answerer
  • Thanks, Steven, forgot to mention that. We allow unlimited versions here, so that isn't the issue either.
    Thursday, March 24, 2011 1:59 PM
  • GAWD we are having the same problem and are clueless.  Bump.
    Thursday, July 7, 2011 9:31 PM
  • Same problem here.  Anyone have an update; I know this is a pretty old thread.

    There is nothing more difficult to take in hand, more perilous to conduct or more uncertain in its success than to take the lead in the introduction of a new order of things.

    Friday, November 30, 2018 8:02 PM