none
After installed August 1, 2017, update for Office 2016 (KB4011051) , the hyperlink function in Excel and called another excel file is no longer functional. RRS feed

  • Question

  • Dear Microsoft

    After installed August 1, 2017, update for Office 2016 (KB4011051) , the hyperlink function in Excel and called another excel file is no longer functional. 

    Please help to check , Thank you for  your help.

    Tuesday, August 8, 2017 1:56 AM

All replies

  • I can confirm that. All our office has this problem (Win 10 Ent x64, Office 2016 Pro x64). After we Approve for Uninstall KB 4011051 on our WSUS and update was uninstalled, hyperlinks in Excel to another excel files start working again.
    • Proposed as answer by VoodooV1 Tuesday, August 8, 2017 9:08 PM
    Tuesday, August 8, 2017 9:39 AM
  • Can confirm uninstalling the KB4011051 resolved this issue for us. Also

    it causes several VBA issue here with custom made ribbons and an active directory query!

    Reading the KB description makes me wonder what's the context to our issues!

    Tuesday, August 8, 2017 1:09 PM
  • My environment had the same issue. Hyperlinks would instead generate a security warning, but even after confirming that you want to open the link, Excel would just hang.

    I can also confirm that uninstalling KB4011051 appears to clear the issue up. 

    Tuesday, August 8, 2017 8:57 PM
  • Hi SimonWong,

    Can you give us more information about 'no longer functional'? Are you receiving an error? Are you seeing any error/warning in the Event Viewer?

    How to see errors / warnings in the Event Viewer?

    1. Press Windows + R, at the same time on the keyboard. (Run box will open)
    2. Type eventvwr (press enter)
    3. Doubleclick on Windows Logs.
    4. Click now on Application Log.

    When you see any errors/warnings in the logs, related to this problem, please post the error in full detail in an reply.

    Uninstall the update KB4011051

    Are you sure that the update you mentioned is the cause of the problem? to troubleshoot this, please uninstall update KB4011051. Please follow the steps below to uninstall the update for testing purpose. You can later reinstall the update.

    1. Press Windows + R, at the same time on the keyboard. (Run box will open)
    2. Type powershell (press enter)
    3. type command below to uninstall the update.

    wusa /uninstall /kb:4011051

    After uninstalling the update, please restart the computer. 

    I would like to hear your findings


    Sincerely, Martien van Dijk. Please remember to mark the replies as answers if they help and unmark them if they provide no help. Check out My Blog!





    Tuesday, August 8, 2017 9:05 PM
  • Hi 
    Martien van Dijk

    I can't find any error in the event viewer ,i think it is a bug to cause the problem.

    Wednesday, August 9, 2017 1:12 AM
  • No Error logs here. I've tried uninstalling all August Office Patches and worked my way to find that only uninstalling KB4011051 solves everything with Excel 2016 Hyperlinks and VBA in Word 2016.

    My office now runs with all August patches but without KB4011051 and everything is fine.

    I've also tested installing KB4011051 manually after blocking it in our WSUS and immediately I get the same errors as mentioned above even without a reboot.

    KB4011051 will now be uninstall across the company.

    Oh btw. this only occurs to our volume licensed office 2016, the standalone licensed office 2016 didn't have that issue, if that helps you.


    Wednesday, August 9, 2017 5:57 AM
  • After the reboot it will reïnstall the patch again... Set the updates to manually updates and choose "hide this update" to avoid the same problems!

    Sincerely,

    Mick van der Veen,

    Informatica Advies Centrum Leiden.

    Wednesday, August 9, 2017 5:20 PM
  • it causes several VBA issue here with custom made ribbons and an active directory query!

    Yes, same Problem here, German version of Excel 2016. All our Macro-Enabled Workbooks do not function anymore ...

    KB-description: “Password expiration notification is displayed to a work or school account even though the password does not expire very soon”. Hm .....



    Marc

    Thursday, August 10, 2017 9:21 AM
  • Update also broke the Outlook plugin for the "LoboDMS" document management software. It now only shows a weird comctl32.ocx error that does not make any sense because the comctl32.ocx is present and was not changed at all. Uninstalling KB4011051 fixed it.
    Thursday, August 10, 2017 9:36 AM
  • have also problems with the active directory query in vba. my code crashes when i use the WinNTSystemInfo (activeds.dll)


    Friday, August 11, 2017 8:59 AM
  • I had the same issue as well detailed out https://answers.microsoft.com/en-us/msoffice/forum/msoffice_excel-mso_winother-mso_2016/opening-filenamexlsx-some-files-can-contain/58e23d55-0b0a-421a-b33f-d87910f75757, and came to the same solution (Remove)
    Have not had any updates from MS when I reported it. Assuming they will fix it next patch run.

    • Edited by b12blib Wednesday, August 16, 2017 10:07 PM
    Wednesday, August 16, 2017 10:06 PM
  • Known issues in this update

    If you manually install the August msodl30 update 4011051, hyperlinks functionality in Excel may stop working. If you’ve already installed the update, and hyperlinks functionality in Excel is not working, we recommend installing the update 4011093 to fix this issue.

    https://support.microsoft.com/en-gb/help/4011051/august-1-2017-update-for-office-2016-kb4011051

    Thursday, August 24, 2017 6:13 AM
  • Hi All,

    Thanks for reporting this issue.

    As has been shared by subramanyashastry, the update 4011093 fixes the following issues:

    After you install the August 1, 2017, update for Office 2016 (KB4011051), the hyperlinks functionality may stop working in Excel 2016.

    Best regards,
    Yuki Sun


    Please remember to mark the replies as answers if they helped.

    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.


    Thursday, August 24, 2017 6:28 AM
    Moderator