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Microsoft Teams Device that Interfaces with Desk Phone RRS feed

  • Question

  • Our company has adopted Microsoft Teams, but I also have to use my desk phone to contact clients, as our company does not you the external VOIP capabilities of Teams. I'm constantly having to juggle headsets, one  for Teams, one for my desk phone. Is there a device that I can use for both Teams and my desk phone. Maybe something like a bluetooth headset or speaker phone that also connects to my RJ-11 desk phone that I can purchase?
    Thursday, August 22, 2019 4:31 PM

All replies

  • Hi,

    This IT Professional forum is for general questions, feedback, or anything else related to the RTM release versions of Office 2016, 2019 and Office 365 ProPlus.

    Considering your problem is mainly related to Teams, to help you better resolve it,  I will move the thread to Microsoft Teams Forum. You may get more helpful replies there.

    Thanks for your kind understanding.

    Best Regards,

    Herb


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Click here to learn more. Visit the dedicated forum to share, explore and talk to experts about Microsoft Office 2019.


    Friday, August 23, 2019 1:42 AM
  • Hi,

    Please refer to this link about desktop Phones for Microsoft Teams:

    https://products.office.com/en-us/microsoft-teams/across-devices/devices/category?devicetype=34

    You could check if there is anyone matching your requirement.

    In addition, you could connect the device vendor to get more details.


    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Friday, August 23, 2019 7:25 AM
    Moderator
  • Hi,

    Is there any update on this case?

    Please feel free to drop us a note if there is any update.

    Have a nice day!


    Best Regards,
    Shaw Lu


    Please remember to mark the replies as answers if they helped. If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Tuesday, September 3, 2019 9:10 AM
    Moderator