Cannot add shared address book to dropdown list


  • I have several users that share address books.  e.g. boss 1 has a list of client names in his frequent contacts.  He shares this with worker 1.  It shows in the list of address books when you click on the contacts tab.  It has the double blue arrows. 

    Worker 1 can see the addresses and can delete, add, change, and email to any individual conatct.  What he cannot do is right click on the address book and check the box to add it to the address book drop down list.  The tabs do not exist. 


    Tuesday, March 23, 2010 11:56 PM

All replies

  • You can't add shared contacts to the address book. I'm not sure if this method works in 2010 - i haven't tested it yet. 

    If that doesn't work, you need to select addresses from the contacts folder.

    Diane Poremsky [MVP - Outlook]
    Outlook Tips:
    Outlook & Exchange Solutions Center:
    Wednesday, March 24, 2010 3:44 AM
  • I have read that this can be done using public folders, but I do not want to set that up if on 2010 they are retired.  This is what I have been told therefore I think it would be a waste of time.  Is there a way to make this work that will be transitionable (word?) to 2010 without changing the process again?
    Thursday, April 29, 2010 4:20 PM
  • Public Folders are still supported in Exchange Server 2010.

    Alternatively, try SharePoint 2010 contact lists.

    Simon Jones
    Thursday, April 29, 2010 11:22 PM