Lync monitoring Details reports are not getting opened, Getting SQL error like "Cannot impersonate user for data source 'CDRDB" RRS feed

  • Question

  • Hi,

         Two month before, We have deployed Lync 13 set up with lync monitoring and archiving service enabled. After configuring we have the Lync monitoring and archiving services are working fine... few weeks back I have changed the Admin Password of the Lync Setup. After that Lync Monitoring and Archiving services are not working.

    when I try open Lync monitoring service from web UI, 


    Web UI is opening but Reports home page is not Accessible , Getting error Like

    "An error has occurred during report processing. (rsProcessingAborted)

    Cannot impersonate user for data source 'CDRDB'. (rsErrorImpersonatingUser)

    Log on failed. Ensure the user name and password are correct. (rsLogonFailed)

    The user name or password is incorrect"

    Please help me to trouble shoot this problem.



    Tuesday, July 8, 2014 7:51 AM


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