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Uninstall Microsoft Office 2010 Click to Run

    Question

  • I recently got a laptop with a Starter version of Microsoft Office 2010 installed on it. As this Starter version does not give full use of the features within Excel, I wanted to install my Home and Student Office 2007.

    I installed Office 2007 alongside the Starter 2010, however this caused quite a few problems with File associations so I decided to uninstall Office 2010, unfortunately this meant that Office 2007 also did not work as I believe I hadn't installed and uninstalled things in the right order.

    I therefore did a system restore to when Office Starter 2010 was on the laptop without 2007. I uninstalled both the Office Starter 2010 file and the Office 2010 file from the Program files. I tried to also uninstall the Office 2010 Click to Run file, however this would not uninstall. It just comes up with an error message "this action cannot be completed. try action again. if problem continues, contact microsoft product support".

    I have now installed Home and Student Office 2007 and it seems to be working, despite the Office 2010 Click to Run file still being on the computer.

    What I would like help with is the following: should this be okay now? Is it okay to leave the Click to Run file and the associated Q drive there and be running Office 2007? Or do I need to make sure I eradicate the Click to Run altogether? If so, how?!

    Grateful for any help you can give!
    Monday, February 13, 2012 11:36 AM

Answers

All replies

  • hi,

    Uninstall  Microsoft Clicn-to-Run Office 2010 using the link http://c2r.microsoft.com/tools/cleanc2r.zip

    Restart the system and reinstall office version that you have.

    If you download; unzip; run the cleanc2r application; reboot and allow the application to run again -- you will be 2010 beta free :). even I have done this in several times which saved my time.

    also i should make another note, if the download link is not working now (since im using downloaded one) follow this link.

    "Remove Office 2010 Beta and Reinstall Office 2007" @

    http://www.howtogeek.com/howto/13118/remove-office-2010-beta-and-reinstall-office-2007/

    hope this helps

    thanks

    Monday, February 13, 2012 5:28 PM
  • See also:

    How to uninstall or remove Microsoft Office 2010 suites

    http://support.microsoft.com/kb/290301


    Max Meng

    TechNet Community Support

    Monday, February 20, 2012 8:04 AM
    Moderator
  • None of these things work: The Fix it did not work. Uninstalling from control panel not possible as program does not appear. The cleanc2r.zip link is dead (reportedly due to "security reasons". The howtogeek.com link discusses a typical uninstall - again, control panel uninstall does not work. Wtf?
    Wednesday, February 29, 2012 6:48 PM
  • Ok the following uninstall program worked for me. Thanks:

    http://support.microsoft.com/kb/2438651/

    Wednesday, February 29, 2012 7:00 PM
  • This fix worked for me as well.  You have to click the "FIXIT" button and follow the prompts.  Pretty straight-forward.

    Thanks.

    Tuesday, May 08, 2012 6:10 PM
  • Did the fix it but the Q: drive remains. Am not allowed to take ownership of that drive. It's for reasons like this that my next computer will be a mac
    Saturday, September 15, 2012 9:06 PM
  • How did that Mac work out for ya? Are you all set with mounting your drives now?
    Thursday, August 08, 2013 5:43 AM