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Error messages on updating an Exchange 2010 (!) global default address book RRS feed

  • Question

  • Hello everybody,

    I know Exchange 2010 is in extended support, but maybe someone still has an idea. A customer has the problem that the defaulg GAL seems not to update or get downloaded to clients. Updating the GAL results in 4 warnings:

    [PS] C:\Windows\system32>Get-GlobalAddressList | Update-GlobalAddressList
    WARNUNG: Der Empfänger "mydomain.local/Microsoft Exchange System Objects/OAB Version 2" ist ungültig und konnte nicht aktualisiert werden.
    WARNUNG: Der Empfänger "mydomain.local/Microsoft Exchange System Objects/Offlineadressbuch - \/o=mycustomer\/cn=addrlist" ist ungültig und konnte nicht aktualisiert werden.
    WARNUNG: Der Empfänger "mydomain.local/Microsoft Exchange System Objects/Offlineadressbuch - Erste administrative Gruppe" ist ungültig und konnte nicht aktualisiert werden.
    WARNUNG: Der Empfänger "mydomain.local/Microsoft Exchange System Objects/Schedule+ Zeitplaninformationen - Erste administrative Gruppe" ist ungültig und konnte nicht aktualisiert werden.

    The messages say that the recipients would be "invalid" and could not be updated. What should I do (opening a PSS case would also be possible) please?


    Best Regards, Stefan Falk


    • Edited by Stefan Falk Monday, January 8, 2018 4:53 PM removed customer
    Saturday, December 23, 2017 12:38 PM

All replies

  • Also

    In Exchange Management Shell (PS)

    Get-GlobalAddressList | update-GlobalAdressList

    Get-AddressList | update-AddressList

    Get-OfflineAddressBook | Update-OfflineAddressBook

    Those 3 commands will help you force the creation of new addressbooks and offline addressbooks


    Regards Shah. MCITP, MCMA, MCTS No claims (try at your own risk)

    Saturday, December 23, 2017 1:37 PM
  • Hi Stefan Falk,

    Could you please provide the entire error message with English?

    The following article describes the similar error message, you can try the method
    https://glazenbakje.wordpress.com/2016/05/13/microsoft-exchange-2013-update-global-address-lis-warning-messages/

    Note: Microsoft is providing this information as a convenience to you. The sites are not controlled by Microsoft. Microsoft cannot make any representations regarding the quality, safety, or suitability of any software or information found there. Please make sure that you completely understand the risk before retrieving any suggestions from the above link.


    Regards,

    Alice Wang


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    • Proposed as answer by Alice-Wang Monday, December 25, 2017 9:40 AM
    Monday, December 25, 2017 7:09 AM
  • Hi,

    Are there any update about this issue?


    Regards,

    Alice Wang


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Wednesday, December 27, 2017 9:05 AM
  • Hello everybody,

    Sorry for the delay, but I am in holidays and will return on 4th of January. I will check as soon as possible and return here.


    Best Regards, Stefan Falk

    Wednesday, December 27, 2017 4:41 PM
  • Hi,

    Have fun for the holidays.

    We will wait for your response.


    Regards,

    Alice Wang


    Please remember to mark the replies as answers if they helped.
    If you have feedback for TechNet Subscriber Support, contact tnsf@microsoft.com.

    Thursday, December 28, 2017 1:37 AM
  • Hello everybody,

    Thank you for your patience. I now have executed the first suggestion and want to report the results here:

    [PS] C:\Windows\system32>Get-GlobalAddressList | Update-GlobalAddressList
    WARNUNG: Der Empfänger "{customer}.local/Microsoft Exchange System Objects/OAB Version 2" ist ungültig und konnte nicht aktualisiert werden.
    WARNUNG: Der Empfänger "{customer}.local/Microsoft Exchange System Objects/Offlineadressbuch - \/o={customer}\/cn=addrlist" ist ungültig und konnte nicht aktualisiert werden.
    WARNUNG: Der Empfänger "{customer}.local/Microsoft Exchange System Objects/Offlineadressbuch - Erste administrative Gruppe" ist ungültig und konnte nicht aktualisiert werden.
    WARNUNG: Der Empfänger "{customer}.local/Microsoft Exchange System Objects/Schedule+ Zeitplaninformationen - Erste administrative Gruppe" ist ungültig und konnte nicht aktualisiert werden.
    [PS] C:\Windows\system32>Get-AddressList | Update-AddressList
    WARNUNG: Der Empfänger "{customer}.local/Microsoft Exchange System Objects/OAB Version 2" ist ungültig und konnte nicht aktualisiert werden.
    WARNUNG: Der Empfänger "{customer}.local/Microsoft Exchange System Objects/Offlineadressbuch - \/o={customer}\/cn=addrlist" ist ungültig und konnte nicht aktualisiert werden.
    WARNUNG: Der Empfänger "{customer}.local/Microsoft Exchange System Objects/Offlineadressbuch - Erste administrative Gruppe" ist ungültig und konnte nicht aktualisiert werden.
    WARNUNG: Der Empfänger "{customer}.local/Microsoft Exchange System Objects/Schedule+ Zeitplaninformationen - Erste administrative Gruppe" ist ungültig und konnte nicht aktualisiert werden.
    [PS] C:\Windows\system32>Get-OfflineAddressBook | Update-OfflineAddressBook
    [PS] C:\Windows\system32>

    The english message would be (in my own translated words): "Warning: The recipient ... is invalid and could not be updated."

    What should I do next please?


    Best Regards, Stefan Falk

    Monday, January 8, 2018 4:52 PM
  • Hello everybody,

    any tip, anyone? Or did I miss something (apologies then)?


    Best Regards, Stefan Falk

    Monday, January 22, 2018 2:30 PM