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Opening excel spreadsheet launces open file dialog on the users's machine RRS feed

  • Question

  • Hi,

    I have a user who is trying to open an excel spreadsheet or SharePoint, however the "Open" file dialog keeps popping up to a location on the user's machine instead of opening the file. Can anyone tell me how to fix this issue?

    thanks,


    Sherazad

    Friday, June 9, 2017 5:47 PM

All replies

  • Hi Sherazad,

    Please provide version, build, and architecture of the problematic Excel.
    e.g. Excel 2016, version 1705, build 8201.2075, 32-bit/64-bit
    ______________
    Ashidacchi
    Friday, June 9, 2017 11:57 PM