locked
Can not print in color. RRS feed

  • Question

  • I can not print any of my MS Office documents in color.  Everything prints in black and white.  All the areas that have been mentioned in prior problems have been checked and there is nothing showing why it will not print in color.  The print preveiw shows color but when  print is does not print in color.  I can print from emails and websites in color so it is not the printer. It was fine one day and not working the next.

    Thank

    Saturday, July 12, 2014 7:50 PM

Answers

All replies

  • Hi,

    The issue could be with the printer properties. Check the settings and see if you have modified any thing recently.

    Also, you can change the default printer to XPS writer following the steps from the link below:

    http://windows.microsoft.com/en-US/windows7/Change-your-default-printer

    If it works well with a different default printer, you might need to update your printer drivers and verify result.

    Thanks,

    Ethan Hua CHN
    TechNet Community Support

    Monday, July 14, 2014 6:09 AM
  • I'm having the same problem. Many of the solutions I've seen don't work. I using the latest version of Office 365 on Windows 10 Pro v2004, HP OfficeJet 4650 series [F18488]
    Saturday, August 1, 2020 10:18 PM