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CannotResolveTenantNameException RRS feed

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    Just made a new e-mail account username@outlook.com, but when I try to login I got the follwing message:

    X-ClientId: 11BB5A4B02614287B5CA257271EB8B4B
X-Auth-Error Microsoft.Exchange.Clients.Security.MailboxNotFoundException
X-FEServer AM5PR0201CA0017
X-BEServer AM5PR0801MB1731
Date:15-7-2020 12:49:44
InnerException: Microsoft.Exchange.Data.Directory.CannotResolveTenantNameException

    What can I do to get access to Outlook?

    Wednesday, July 15, 2020 12:53 PM

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    Hi,

    Exchange server forum mainly discusses and provides suggestions about Exchange server issues. If you need help with your Outlook.com account, you can go to this forum for more professional suggestions: Outlook.com forum. Thanks for your understanding.

    Additionally, since our forum is a public forum, we helped to cover your personal email address.

    This Exchange Server 2013 - Outlook, OWA, POP, and IMAP Clients Forum will be migrating to a new home on Microsoft Q&A, please refer to this sticky post for more details.

    Regards,

    Lydia Zhou

    Exchange Server 2013 - Outlook, OWA, POP, and IMAP Clients forum will be migrating to a new home on Microsoft Q&A! We invite you to post new questions in the new forum.

    For more information, please refer to the sticky post.

    Thursday, July 16, 2020 3:12 AM
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    Just checking in to see if above information was helpful. If you have any questions or need further help on this issue, please feel free to post back.

    This Exchange Server 2013 - Outlook, OWA, POP, and IMAP Clients Forum will be migrating to a new home on Microsoft Q&A, please refer to this sticky post for more details.

    Regards,

    Lydia Zhou

    Exchange Server 2013 - Outlook, OWA, POP, and IMAP Clients forum will be migrating to a new home on Microsoft Q&A! We invite you to post new questions in the new forum.

    For more information, please refer to the sticky post.

    Wednesday, July 22, 2020 12:59 AM