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outlook 2013 and 2016 problem RRS feed

  • Question

  •  Hello dear Sir/Madam

    I have problem with outlook 2013 and 2016 version I configured office 365 on outlook but its want password every 10 mint or 15 mint every thing i configure is correct about to my knowledge

    send and receive is ok

    configuration is correct

    when test account it is completed successfully

    I also created profile for the same email control panel/mail setting

    every thing is ok to my knowledge please give me any suggestion because it is top urgent Thank you very much 

    Thursday, November 5, 2015 8:10 AM

Answers

  • I have 3 recommendations:

    - check for updates

    - check for stored credential - remove it http://windows.microsoft.com/en-us/windows7/manage-stored-passwords-certificates-and-other-credentials

    - if you cancel password prompt and then you check Connection status https://technet.microsoft.com/en-us/library/bb123650(v=exchg.65).aspx and send a screenshot? It might clarify what is a reason.


    M.

    Thursday, November 5, 2015 8:22 AM