Images missing in 'Getting started webpart' when migrated from 2010 to o365 thru Sharegate RRS feed

  • Question

  • We are migrating sites thru Sharegate and 'Getting started web part below does not load all the images as below

    difference in Both 2010 and O365 webparts

    When i open the path of the image in separate window it shows the image as below this is the image when opened in new window

    Thank you


    Tuesday, May 9, 2017 1:03 PM

All replies

  • Hi Paru,

    Do you use another browser to access this page? If the issue exists?

    Try to clear the browser cache and try again.

    Since you use the third part to perform this operation, I suggest you asking for more information with Sharegate support team.

    Best regards,

    Grace Wang

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    Wednesday, May 10, 2017 11:38 AM
  • Hi

    Yes i tried IE and firefox both and issue persists.


    I will contact them


    Thursday, May 11, 2017 10:17 AM
  • That sounds like some of the additional information on the images is being lost. The way it works is that only a small section of the image is used for each icon. I think that might be provided through CSS in which case you may be missing it just as a side effect of the migration.

    The getting started web part is very different in 2010 and O365, i'm not surprised that it will render differently.

    Thursday, May 11, 2017 11:12 AM