Hi All,
I setup a lab environment to evaluate Skype for Business Server 2019 enterprise voice feature.
I have configured a Cisco Router (CUBE) as a voice gateway for it.
All internal call are working fine. But Outbound call doesn't work. I am really new in Skype for Business.
Kindly find the below test result and screenshots
Test-CsPstnOutboundCall -TargetFqdn "sfb01.lab.com" -TargetPstnPhoneNumber +971123461584 -UserSipAddress "arasheed@lab.com" -UserCredential $cred -Verbose
VERBOSE: Reading Registrar port from topology process started.
VERBOSE: Reading Registrar port '5061' from topology process successfully finished.
VERBOSE: Workflow Instance Id '3d9ddf85-5355-4550-af00-3e39d50f90d6', started.
VERBOSE: Command line executed is 'Test-CsPstnOutboundCall -TargetFqdn "sfb01.lab.com" -TargetPstnPhoneNumber
+971123461584 -UserSipAddress "arasheed@lab.com" -UserCredential $cred -Verbose'.
Target Fqdn : sfb01.lab.com
Result : Failure
Latency : 00:00:01.5129511
Error Message : 403, Forbidden
Diagnosis : ErrorCode=12004,Source=SFB01.LAB.COM,Reason=The user is not authorized to call the specified number or
none of the routes have a valid gateway configured.,appname=OutboundRouting
Microsoft.Rtc.Signaling.DiagnosticHeader
VERBOSE: Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STOcsPSTNWorkflow' started.
Workflow 'Microsoft.Rtc.SyntheticTransactions.Workflows.STOcsPSTNWorkflow' completed in '0.0028356' seconds.
Error Detail: 403, Forbidden
Diagnosis: ErrorCode=12004,Source=SFB01.LAB.COM,Reason=The user is not authorized to call the specified number or none
of the routes have a valid gateway configured.,appname=OutboundRouting
Microsoft.Rtc.Signaling.DiagnosticHeader
An exception 'Not authorized to perform the requested operation, request is refused' occurred during Workflow
Microsoft.Rtc.SyntheticTransactions.Workflows.STOcsPSTNWorkflow execution.
Exception Call Stack: at Microsoft.Rtc.Signaling.SipAsyncResult`1.ThrowIfFailed()
at Microsoft.Rtc.Signaling.Helper.EndAsyncOperation[T](Object owner, IAsyncResult result)
at Microsoft.Rtc.Collaboration.Call.EndEstablishCore(IAsyncResult result)
at Microsoft.Rtc.SyntheticTransactions.Activities.InviteOcsPSTNActivity.InternalExecute(ActivityExecutionContext
executionContext)
at Microsoft.Rtc.SyntheticTransactions.Activities.SyntheticTransactionsActivity.Execute(ActivityExecutionContext
executionContext)
at System.Workflow.ComponentModel.ActivityExecutorOperation.Run(IWorkflowCoreRuntime workflowCoreRuntime)
at System.Workflow.Runtime.Scheduler.Run()
'RegisterWithAutodiscover' sequence activity started.
'RegisterWithAutodiscover' sequence activity completed in '1.93E-05' seconds.
'Register' activity started.
Sending Registration request:
Target Fqdn = sfb01.lab.com
User Sip Address = sip:arasheed@lab.com
Registrar Port = 5061.
Authentication Type 'IWA' is selected.
Registration Request for user sip:arasheed@lab.com hit against sip/SFB01.lab.com.
Registration state: Registered
Home pool for user arasheed@lab.com is SFB01.lab.com
'Register' activity completed in '1.5129511' seconds.
'InviteOcsPSTN' activity started.
Establishing Audio Video Call to 'sip:+971123461584@lab.com;user=phone'.
'UnRegister' activity started.
'UnRegister' activity completed in '0.2222961' seconds.
VERBOSE: Workflow Instance ID '3d9ddf85-5355-4550-af00-3e39d50f90d6' completed.
VERBOSE: Workflow run-time (sec): 4.6083501.
