blurred images in signature RRS feed

  • Question

  • Hi All,
    Im wondering if anyone else has come across this problem, and has come up with  a solution, because its really starting to get frustrating. Basically we have an email signature with some text and a 500 + 40px logo in bmp format (about 40k in size). As soon as the signature is sent through exchange however, the image becomes very blurred and pixelated. Weve tried sending it through other mail servers (googlemail) and it works fine. Ive crawled the internet looking for answer, and ive tried changing the format, and using a remote image on our web server, nothing seems to work.  Has anyone else come across this problem before? any ideas as to a solution?

    our mail server is exchange 2003 sp2

    Any help would be greatly appreciated.
    Wednesday, December 16, 2009 11:53 AM

All replies

  • Does reducing the size of the logo to 4K (or less) fix the symptom?

    Thursday, December 17, 2009 6:56 AM
  • Hi Ricardino,


    How about you paste a random picture into the email and send it? Will it become blurred?


    You said you even used a remote image on the web server, it doesn't work. It looks like it's a client side issue... Have you tried change a client and test the issue again?





    Thursday, December 17, 2009 8:11 AM
  • Any update for the issue?
    Tuesday, December 22, 2009 9:25 AM
  • We had the same problem! There is a glitch in outlook signatures dealing with images. To avoid it: 1. compose your signature in outlook and change the text-wrapping..format>text wrapping. I changed it to behind text. 2. Then the trick is to Ctrl "A"..to select all. 3. Create a new signature and paste it in. The image however will NOT display (don't worry), it will appear when you add your signature to an e-mail. Hope this works for you!
    Thursday, February 24, 2011 3:22 PM
  • We have implemented your suggestion, and it is working. There is now a problem with replying with the signature. The text in the mail message appears on top of the signature?
    Monday, October 13, 2014 4:06 AM
  • Worked like a charm!
    Tuesday, September 19, 2017 4:03 PM