Thank you for using Microsoft Office for IT Professionals Forums.
From your description, I understand that you have encountered some problems when trying to activate Office 2010. If there is any misunderstanding,
please feel free to let me know.
According to Microsoft's EULA, if this is a retail version, we can only install one copy of software on one computer.
If you encounter any problems when trying to activate the Office product, you can contact Microsoft activation center, and they will
check it for you. For the detailed information on how to contact Microsoft Activation Center, you can refer to this Microsoft Knowledge base article:
How to contact a Microsoft Product Activation Center
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