none
outlook 2016 attachments RRS feed

  • Question

  • i have a tablet and when i receive emails, i can't open ANY of the attachments. please help. thanks,
    Monday, October 9, 2017 6:45 PM

All replies

  • Hi,

    Are you using the desktop Outlook 2016 application or the Outlook app for mobile device on your tablet?

    If you are using the Outlook 2016 desktop application, did you get any error message when it failed to open the attachments?

    What if we try to save the attachments to local and then try opening then again?

    Do you have Touch Mode enabled for your Outlook 2016 on the tablet? If not, please try enabling Touch mode and then test it again.

    If I've misunderstood something, please feel free to let me know.

    Regards,

    Steve Fan


    Please remember to mark the replies as an answers if they help and unmark them if they provide no help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Wednesday, October 11, 2017 2:46 AM
    Moderator