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The application was unable to start correctly (0xc0150002)

    Question

  • Hello, 

    I've installed Visio Premium 2010 32-bit, the MAK key version from licensing.microsoft.com. Target server is 2008 R2 with .NET Framework 3.5.1, Visual C++ 2005 and 2008 installed.

    Upon launching the application, I get the following error: The application was unable to start correctly (0xc0150002)

    Needless to say, I've tried reinstalling the application and even the server :)
    My question is, what sort of prerequisite am I missing since I get this error?

    //Miito

    Thursday, March 03, 2011 9:25 AM

Answers

  • Can you start in safe mode?

    Press the Ctrl key when you start the Visio program. If can, the issue is possibly caused by some add-ins' conflicts, and we can disable them.

    • Marked as answer by Sally Tang Monday, March 14, 2011 1:54 AM
    Friday, March 11, 2011 8:26 AM
  • Hello, 

    The problem is solved now. I re-installed C++ 2005 and 2008 and that seems to have done the trick. 
    Not sure why that would matter, the problem occurred on 2 different 2008 R2 servers. 
    The image must of had a corrupt c++ components. 

    Thanks for the help Sally :)

    //Miito

    • Marked as answer by Miito Monday, March 14, 2011 8:31 AM
    Monday, March 14, 2011 8:31 AM

All replies

  • Hi,

     

    What’s the version of your operating system?

     

    If it is XP, try to install the latest service pack (SP3) and updates for Windows.

     

    There is a similar issue in Office 2003

    http://support.microsoft.com/kb/822520

     

    Best Regards,

     

    Sally Tang

     

    Friday, March 04, 2011 9:14 AM
  • Hei Sally, 

    Thanks for your reply. 

    The OS is Windows Server 2008 R2. 

    //Miito

    Friday, March 04, 2011 10:54 AM
  • Can you start in safe mode?

    Press the Ctrl key when you start the Visio program. If can, the issue is possibly caused by some add-ins' conflicts, and we can disable them.

    • Marked as answer by Sally Tang Monday, March 14, 2011 1:54 AM
    Friday, March 11, 2011 8:26 AM
  • Hello, 

    The problem is solved now. I re-installed C++ 2005 and 2008 and that seems to have done the trick. 
    Not sure why that would matter, the problem occurred on 2 different 2008 R2 servers. 
    The image must of had a corrupt c++ components. 

    Thanks for the help Sally :)

    //Miito

    • Marked as answer by Miito Monday, March 14, 2011 8:31 AM
    Monday, March 14, 2011 8:31 AM