none
Power options grayed out RRS feed

  • Question

  • Recently allowed a windows update to happen on the sever *Windows Server 2012 R2* now my power options are grayed out and it will not allow me to change them. Reason for power option change is because of event error 41 kernel-power error. I have already tried to login as the overall admin and change it, still puts out an error saying there is a group police that is blocking us from changing it but i have gone through all our GPO's and there is nothing pertaining to power in the GP. If anyone has a fix for this, please respond.

    Thanks!

    Wednesday, September 11, 2019 3:28 PM

All replies

  • HI
    1 did you mean the power option is grayed out and you can not select it to turn off the server or restart the server ?
       is the option like picture 
    2 can you enter winver in command prompt on w2012r2 and look the os version ? is it windows server 2012r2 essentials or window server 2012r2 standard ?
    3 Windows Kernel event ID 41 error "The system has rebooted without cleanly shutting down first" in Windows
    https://support.microsoft.com/en-sg/help/2028504/windows-kernel-event-id-41-error-the-system-has-rebooted-without-clean
    4 Please check the symptom in a clean boot (refer to windows 10 steps) environment if it is possible. Ensure the latest update has been installed to avoid known issue
    https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
    5 if you boot to safe mode ,will the problem persist ?
    6 when your server in
    safe mode with networking ,if the problem persist ,we can run below command as admin .then look the result . 
    sfc scannow
    dism /online /cleanup-image /scanhealth
    dism /online /cleanup-image /restorehealth





    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 12, 2019 3:50 AM
    Moderator
  • HI
    Is there any progress on your question?

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Friday, September 20, 2019 4:05 AM
    Moderator
  • HI
    Is there anything to help you?

    Best Regards
    Andy YOU
    Please remember to mark the replies as answers if they help.
    If you have feedback for TechNet Subscriber Support, contact tnmff@microsoft.com.

    Thursday, September 26, 2019 7:10 AM
    Moderator