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Outlook 2013 is not showing my colleague status if he/she is online in Lync 2013.

    Question

  • Outlook 2013 is not showing my colleague status if he/she is online in Lync 2013 because of which i am not able to chat with them directly from outlook 2013.

    Kindly let me know how can i see their lync current status in outlook 2013 and start chatting with them directly from outlook 2013.

    Regards,

    Zia



    • Edited by Ziakrami Friday, June 28, 2013 5:56 AM
    Friday, June 28, 2013 5:48 AM

Answers

All replies

  • Set A is you and B is your colleague.

    Please make sure that both of A & B are online in Lync and the logon account is same as the host.

    Logon A's account in different machine and check if A can view B's lync status.

    If this issue still persists. I suspect this is still integration problem between Outlook client and lync client. Thanks.

    Tony Chen
    TechNet Community Support


    Wednesday, July 03, 2013 9:30 AM
    Moderator
  • Thank you for the repsonse Tony,

    I feel it is integration problem between Outlook client and lync client.

    Could you please let me know how to get it resolved?

    Regards,

    Zia

    • Edited by Ziakrami Wednesday, July 03, 2013 1:19 PM Missed some points
    Wednesday, July 03, 2013 1:18 PM
  • Read the following artile may help you.

    http://technet.microsoft.com/en-us/library/gg398806(v=ocs.14).aspx

    especially the "Controlling Outlook and Exchange Integration" and "Common Lync 2010 and Outlook Integration Issues" section.

    (The article supports for Lync 2010 but also supports Lync 2013 they are similar)

    Tony Chen
    TechNet Community Support


    Friday, July 05, 2013 2:34 AM
    Moderator