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Exchange Admin Center session expired right after fresh login RRS feed

  • Question

  • Hi all, 

    Hoping some genius sees this and can shed some light in my direction... 

    No matter how we browse to EAC it will not come up properly. 
    As soon as we login we get "Error - The session has expired. Please sign in and try again. 
    Then the page refresh's back to the login screen. I have check all I can, IIS bind settings, certs Etc. but just cant get round this.

    If anyone has any idea's what this could be please do let me know.

    Kind regards 

    JGrP

    Monday, April 18, 2016 3:09 PM

All replies

  • Are you sure the system time, time zone and DST settings are correct on the Exchange server?

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."
    Celebrating 20 years of providing Exchange peer support!

    Monday, April 18, 2016 6:52 PM
  • Hi,
    Can you login owa page normally?
    Have you recently made any changes in your server?
    Have you tried to change other browsers?
    I suggest you recreate a new account and assign the same permission ,then login eac to test by using the new account.
    About the error,please refer to the below link to check if you have changed the Session Time-out value:
    https://technet.microsoft.com/en-us/library/cc725820%28v=ws.10%29.aspx?f=255&MSPPError=-2147217396
    Regards,
    David 

    Tuesday, April 19, 2016 9:42 AM
  • Thanks David, 

    No changes made, staff can use OWA though on occation it times them out after 5 mins or so but apart from that its working fine.

    I did create a new account with the right perms/groups and I experience exactly the same error.

    Thanks for the link - I'll check that.

    Kind regards

    JGrP

    Tuesday, April 19, 2016 7:17 PM
  • Using a load balancer?

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    Tuesday, April 19, 2016 7:20 PM
  • Hi David, all.

    I checked the Asp session timeouts and they are set to default 20min - I reapplied this but no difference has been made.

    This is turning into a black hole with everything looking fine.

    Any other idea's greatly received!

    Kind regards

    JGrp

    Wednesday, April 20, 2016 8:53 AM
  • Hi Andy,

    No no load balancer here.

    Thanks though!

    Kind regards

    JGrP

    Wednesday, April 20, 2016 8:54 AM
  • Hi,

    What is your detailed exchange version?

    If the issue persists,I suggest we upgrade to exchange 2013 cu12 to test.

    Regards,

    David 

    Monday, April 25, 2016 2:28 AM
  • David,

    I am having the same exact issue EAC session timing out right after login.  Have you had any luck in resolving this issue? 

    Thank you in advance.

    Harris

    Thursday, December 8, 2016 12:24 AM
  • I faced the same issue with office 365 ECP with Microsoft Edge and my issue was resolved after changing the browser. Means facing the issue while connecting from Microsoft edge but no issue connecting from google chrome. So seems the issue with client side (browser) not on server (Exchange server/Exchange online)
    Sunday, June 14, 2020 7:39 AM