Exchange 2007 Contacts issue after restore


  • Hi All,

    I have a client that did a restore of their EDB file with backup exec.  All is working as expected with the exception of their contacts...  They have 4 or 5 contacts folders including the default folder.  If they try to add a contact to one of the folders that is not the default the contact they added will just be placed in the default contacts folder.  This was not the case before the restore.

    Any ideas what would cause this, and how to fix it?



    Wednesday, June 13, 2012 2:17 PM


All replies

  • You're talking about the Contacts in one mailbox?

    You might want to start Outlook with the /ResetFolders switch.

    Ed Crowley MVP "There are seldom good technological solutions to behavioral problems."

    Wednesday, June 13, 2012 4:42 PM
  • Hello,

    This could be an Outlook client issue, you can ask the quesiton for our Outlook team:


    Friday, June 15, 2012 4:22 AM