locked
Problem receive email from Edge to Hub Transport RRS feed

  • Question

  • Hi,

     

    I've problem to receive email from edge server. I've follow article best practice article :

    http://technet.microsoft.com/en-us/library/bb310755%28EXCHG.80%29.aspx

    When i telnet from edge server to hub transport email successful in. when using gmail or yahoo to send email i failed to receive. On my edge server have many queue. Below are result i did a test-edge synchronization from hub transport server:

    Name : KKLWES01
    LeaseHolder : CASHT02
    LeaseType : Option
    ConnectionResult : Succeeded
    FailureDetail :
    LeaseExpiry : 4/25/2010 12:46:23 PM
    LastSynchronized : 4/25/2010 11:46:23 AM
    CredentialStatus : Synchronized
    TransportServerStatus : Synchronized
    TransportConfigStatus : Synchronized
    AcceptedDomainStatus : Synchronized
    SendConnectorStatus : Synchronized
    MessageClassificationStatus : Synchronized
    RecipientStatus : Synchronized
    CredentialRecords : Number of credentials 6

    Name : KKLWES02
    LeaseHolder : CASHT02
    LeaseType : Option
    ConnectionResult : Succeeded
    FailureDetail :
    LeaseExpiry : 4/25/2010 12:46:24 PM
    LastSynchronized : 4/25/2010 11:46:24 AM
    CredentialStatus : Synchronized
    TransportServerStatus : Synchronized
    TransportConfigStatus : Synchronized
    AcceptedDomainStatus : Synchronized
    SendConnectorStatus : Synchronized
    MessageClassificationStatus : Synchronized
    RecipientStatus : Synchronized
    CredentialRecords : Number of credentials 6

    Please Advise,

    Thanks

     

     


    Ezzy
    Sunday, April 25, 2010 5:01 AM

Answers

  • Hi Gavin-Zhang,

    The issues already has been resolved after I bypass Firewall between  Edge to HUB Transport. our organization between two servers have firewall. After look the SMTP log send connector on Edge Server has some clue the firewall already dropped the packet from edge to hub.

    Thanks,

    Ezzy

     

     


    Ezzy
    • Marked as answer by Allen Song Thursday, May 6, 2010 5:38 AM
    Thursday, April 29, 2010 2:08 AM

All replies

  • HI Ezzy,

    Are you getting NDR too when sending mail from yahoo, google to EDGE server. Are you sending to same domain which is in accepted domains in Exchange ENV. Also check if there is event log in app for transport.

    Try to create one new receive connector and assign "Anonymous users" permissions group to this connectoras per guide line and check mail flow from EDGE server.

     


    Anil
    • Edited by Anil K Singh Sunday, April 25, 2010 7:38 AM URL exclude
    Sunday, April 25, 2010 7:35 AM
  • Hello Ezzy,

    Please try one more time all this step :--

    Checked few thing :--

     

    1)    Ping the HUB & EDGE server from each other

    2)    Checked whether all the proper Port (25, 50306 & 50389 )are open For mail flow between the HUB & EDGE server

    3)    If above things are perfect then --- Re subscribe the HUB & EDGE server

                     Create  XML file on the EDGE server with cmd. --> New-Edgesubscription -filename c:\edge.xml

     

                     Removed the Edge subscription from the HUB server and Restart the Transport & ADAM service

     

                     Then Ran Start & Test-EdgeSynchronization cmdlet on the Exchange Management Shell on Hub

     

                     Again Restart the Transport server on the HUB & ADAM service on the EDGE

     

             It will fix the problem.

     

    For More information please go through this article :--

    White Paper: Edge Subscription and Synchronization

    http://technet.microsoft.com/en-us/library/bb310755(EXCHG.80).aspx#EdgeSyncsynchronization


    MicroSoft Exchange Admin. & Connector EXCHANGE2010, MCSE, MCTS, MCSA MESSAGING, CCNA & GNIIT
    Sunday, April 25, 2010 10:51 AM
  • HI Ezzy, Any update now.
    Anil
    Wednesday, April 28, 2010 3:53 AM
  • Hi Ezzy,

    Per your log you use Test-EdgeSynchronization, everything seems well.
    And other information for you, please confirm you have correct MX&A record for your exchange email system.
    Please confirm you could send and receive email internal of your domain.
    Please confirm you could send email to external public email address, such as gmail.

    Regards!
    gavin

    Wednesday, April 28, 2010 10:12 AM
  • Hi
    Any update for your issue?

    Regards!
    gavin
    Thursday, April 29, 2010 1:55 AM
  • Hi Gavin-Zhang,

    The issues already has been resolved after I bypass Firewall between  Edge to HUB Transport. our organization between two servers have firewall. After look the SMTP log send connector on Edge Server has some clue the firewall already dropped the packet from edge to hub.

    Thanks,

    Ezzy

     

     


    Ezzy
    • Marked as answer by Allen Song Thursday, May 6, 2010 5:38 AM
    Thursday, April 29, 2010 2:08 AM
  • Nice to see you fix the problem :)
    Anil
    Thursday, April 29, 2010 3:12 AM