Recent Contacts


  • How to see recent contacts in Lync,  we have similar option in OCS but i can't see in Lync.
    Wednesday, September 07, 2011 12:56 PM


All replies

  • Hi Krishana,

    Yes, but the “Frequent Contacts” has replaced “Recent Contacts” as the first group in the contact list. Please refer to The new and improved Contact List for details.

    Friday, September 09, 2011 3:22 AM
  • The "Frequent Contacts" group is not the same as the "Recent Contacts" group and an insufficient replacement.  With the Recent group you could look and see who tried to contact you or a phone number of a call you took but did not have the phone number of..

    The Frequent group gives you a list of people you have already communicated with on several occasions.   This is nowhere near the same information and totally not helpful for adding new contacts from past conversations.

    Tuesday, December 06, 2011 6:04 PM
  • We have similar problem in our environment. When a session with new contact end, this is not listed in the "frequent Contacts", users looses the ability to call the new contact without checking this in the conversation history.




    Monday, January 23, 2012 2:58 PM
  • we have the same kind of problem  , recent contact is difference from frequent Contacts.
    Wednesday, February 22, 2012 3:21 AM
  • I also agree with Krishna.  I was forced to update to Lync during a corporate upgrade, and I really wish I could go back to Office Communicator.  As mentioned hear, 'frequent contacts' is really not the same as 'recent contacts'.  With recent contacts, if I ever contacted somebody or someone contacted me, there name would remain in that list for at least a few weeks, and after that period if I hadn't contacted them again, it would eventually go away.

    Frequent contacts definitely is not providing this, and it is disappointing.  A simple patch could fix this, please Lync team, look to add this functionality to Lync, and you will make me a believer!  Something so basic and easy shouldn't me asking too much.  If someone doesn't like it, they can hide or delete the group, but those who need it, will be very happy.

    Thanks for your consideration, and please help!

    Thursday, April 12, 2012 5:20 PM
  • I agree, the recent contacts was one of the most useful attributes of OC, this new "frequent contacts" feature does not pass muster......might have to go back to OC....

    Friday, May 25, 2012 3:38 PM
  • I keep asking myself who is the "genius" behind this decision to replace recent contacts with frequent contacts? Did that person ever tried this so called "improvement"?
    Thursday, August 02, 2012 2:31 PM
  • frequent contacts is not the same as recent contacts. It would be better if we have recent contacts again.
    Friday, August 03, 2012 9:03 AM
  • The Lync Team Blog wrote

    ... the recent contacts group has been moved to the “conversations environment”.

    Hope that helps, Regards!


    Wednesday, August 15, 2012 8:35 AM
  • Sorry but when I check the “conversations environment”, I see ONLY the converstations I saved in Outlook. It's a pity if this functionality is no more availlable in Lync.
    Friday, August 17, 2012 8:20 AM
  • No, this does not help. It is not the same functinoality; if you think it is, please show how it is.



    Tuesday, December 18, 2012 1:50 PM
  • How can we turn in requests like this to the developer.  I need 'Recent Contacts' back also


    Wednesday, January 23, 2013 4:46 PM
  • With 'recent contacts'  if I ever contacted someone,  or if somone contacted me,  their name would remain in that list for at least a few weeks.  And after that period,  if I hadn't contacted them again, it would eventually go away.  The new 'Frequent Contacts'  does not work the same way.

    Frequent Contacts is not of that much use to me,  and I used 'Recent Contacts' often.

    Can the developers bring it back?  Please advise. 


    • Edited by smcirish Wednesday, January 23, 2013 6:38 PM
    Wednesday, January 23, 2013 5:09 PM
  • Regarding Lync's Conversation Environment replacing Communicator's 'Recent Contacts' functionality,

    this is not true.  The conversations disappear as soon as the conversation is over in the Lync  conversation environment.  It does not work the same as 'Recent Contacts'

    With MS Communicator 'Recent Contacts'  if I ever contacted someone or someone contacted me,  their name would remain in 'Recent Contacts' list for at least a few weeks.  And after that period, if I hadn't contacted them,  it would eventually disappear from the list.



    • Edited by smcirish Thursday, January 24, 2013 7:06 PM
    Wednesday, January 23, 2013 6:45 PM
  • I'll continue this thread by voting YES to bring back Recent Contacts, as it is NOT THE SAME AS Frequent Contacts.  Many times I have been contacted by people who do not contact me frequently, and so they are not listed in Frequent Contacts.  Sometimes I am in a conversation and accidentally hit ESC and it closes the conversation, with no easy quick way to re-open it.  I used to go to Recent Contacts and they would be at the top, and I would open another message window quickly.

    Friday, February 08, 2013 2:17 PM

    Link to vote above.


    Friday, February 08, 2013 6:48 PM
  • Vote to bring Recent Contacts back!

    Click link to vote!  Tell your friends . . .


    Thursday, February 06, 2014 2:25 PM
  • Do we have any chance to change from Recent Contacts from Frequent contacts list?

    If yes...

    Please let me know.....

    Monday, February 24, 2014 8:59 AM
  • From the FAQ you linked: "the recent contacts group has been moved to the “conversations environment”"

    I have no “conversations environment”.

    I assume that you need to enable conversation logging which has been disabled by the exchange admins due to a mandate from the corporate legal department.

    As everyone else is saying, why in the world would you remove functionality?
    I like the frequent contacts but why on earth wouldn't you AUGMENT the functionality.
    Include the ability to disable that feature if the USER wants to.

    Tuesday, March 25, 2014 7:06 PM
  • I dont even see Frequent Contacts instead there is Favorites. Bring back Recent Contacts.
    Monday, February 09, 2015 7:05 AM
  • here here!
    Thursday, April 28, 2016 3:51 PM